Dina Ahmed

• Directed digital analytics for platform performance, enhancing overall effectiveness.
• Analyzed large datasets to identify trends that supported strategic initiatives.
• Designed and implemented analytics solutions for data collection and reporting requirements.
• Collaborated with cross-functional teams to assess analytical needs and deliver actionable insights.

Evaluated effectiveness of new features on app and website performance.

• Tracked audience interactions on digital platforms to assess content engagement.
• Generated automated dashboards for top management review of key metrics.
• Established goals for digital analytics projects through collaboration with business stakeholders.
• Analyzed website traffic patterns using Google Analytics and Adobe Analytics tools.
• Collaborated closely with business owners to define objectives for analytics initiatives.

• Governed operational performance through data analysis and reporting for functional areas.
• Ensured data quality and accuracy to support Global Service Operation Centers.
• Enhanced automation processes using diverse tools to exceed work efficiency requirements.
• Analyzed customer spending and usage trends to support commercial decision-making.
• Collaborated with cross-functional teams to align business intelligence initiatives with organizational goals.