Summary
Overview
Work History
Education
Skills
learning new language
Timeline
Generic

Dina Hassan Hamed

Insurance Agent
Egypt

Summary

Dynamic School Librarian with expertise in collection development and client reference coordination at Mohamed Korayem Language School. Successfully enhanced library services through data analysis and technology integration, fostering a collaborative learning environment. Proven ability to train staff and establish strong parent relationships, ensuring exceptional customer service and program effectiveness.

Accountable Insurance Representative with excellent client management and insurance plan promotion. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Experienced with client needs analysis and insurance policy customization. Utilizes risk management strategies to offer optimal coverage solutions. Knowledge of industry regulations and maintaining high standards of customer service.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

9
9
years of professional experience
2
2
Languages

Work History

Insurance Agent

Shodes Hospital
04.2024 - Current
  • Maintained high standards of customer service by building relationships with clients.
  • Identified potential risks in client businesses and recommended appropriate insurance coverage.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.

School Librarian

Mohamed Korayem Language School
09.2016 - 05.2020
  • Monitored and analyzed library usage data to identify trends and areas for improvement in service offerings.
  • Maintained accurate records of all library transactions using integrated library management software systems efficiently.
  • Trained, scheduled, and assessed effectiveness of library staff in children's programs to meet library needs and achieve highest levels of customer service.
  • Established strong relationships with parents through open communication channels regarding their child''s progress in utilizing library resources effectively.
  • Fostered a positive learning environment conducive to group study sessions as well as quiet independent work spaces.
  • Implemented technology integration initiatives to enhance collaboration between librarianship services and classroom instruction practices.
  • Maintained records for program attendance and material usage to continuously improve library offerings.

Education

Good High - Department of Libraries And Information

Bachelor of Literature
Alexandria University
04.2001 -

Skills

Collection Development Expertise

learning new language

I love learning languages and improving myself.

I took course english in American Council Egypt and, I access to level 7 (b2).

I still take my course and improve my skills.

I can work in under pressure, I collaborate with team and communicate with colleagues .

I can use the word software.

Timeline

Insurance Agent

Shodes Hospital
04.2024 - Current

School Librarian

Mohamed Korayem Language School
09.2016 - 05.2020

Good High - Department of Libraries And Information

Bachelor of Literature
04.2001 -
Dina Hassan HamedInsurance Agent