DONIA ASHRAF AHMED
Sales Agent
ElMinia,Egypt
Summary
Seeking a challenging position where my theoretical and practical experience could be developed and enhanced in a prestigious organization.
Overview
1
1
year of professional experience
4
4
Certifications
2
2
Languages
Work History
Sales Agent
ADCB
09.2025 - Current
- Handling sales and customer service operations efficiently.
- Achieving sales targets and promoting banking products.
- Managing client relationships and providing solutions to inquiries.
Secretarial
Al-Fahd Import and Export Company
- Managed correspondence, organized files, and supported administrative tasks.
- Assisted in scheduling and office management.
Call Center Agent
Al-Sahab Transport Company
- Assisted customers with inquiries and bookings.
- Maintained high customer satisfaction through effective communication.
Social Researcher
Council of Ministers
- Conducted social research and data analysis.
- Prepared reports and presented findings to support decision-making.
Education
Bachelor’s Degree - Music Education
Minia University
01.2023
Skills
Ability to work under pressure
Readiness and ability to learn
Functional proficiency & managing change ability
Motivating
Sociable, flexible & understanding
Certification
ICDL
Timeline
Sales Agent
ADCB
09.2025 - Current
Secretarial
Al-Fahd Import and Export Company
Call Center Agent
Al-Sahab Transport Company
Social Researcher
Council of Ministers
Bachelor’s Degree - Music Education
Minia University