Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Ashraf Abdel Rahman Seif El Nasr

Giza

Summary

Results-driven Testing and Delivery Manager with 14+ years of experience in the telecommunications industry, specializing in Fixed Voice, Data, and Mobile domains. Proven expertise in leading cross-functional teams, developing strategies, and implementing innovative testing methodologies to meet complex business needs in dynamic, high-pressure environments. Skilled in

· Strategic Planning including Setting goals, defining road-maps, and aligning team efforts with organizational objectives.

· Stakeholder Management: Ensuring alignment and satisfaction across business and technical stakeholders.

· Problem Solving: Addressing challenges with innovative solutions to deliver high-quality results.

· Big-Picture Focus: Communicating goals and visions clearly to ensure cohesive execution.

· Team Leadership: Building and guiding high-performing teams through training, feedback, and effective communication.

Excellent interpersonal and communication skills, with a track record of achieving results through collaboration and proactive leadership. Dedicated to delivering value-driven solutions that enhance operational efficiency and customer satisfaction.

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Delivery Manager, Testing team lead (UTL)

Huawei Technologies
01.2022 - Current
  • Successfully delivered the strategic PSTN Greenfield project, integrating Huawei BSS system across Mobile, Fixed Broadband (FBB), and Fixed Voice (FV) services
  • Successfully led the Migration Project for Fixed Voice and Fixed Broadband subscribers, transitioning over 15 million subscribers from legacy systems to the new Huawei (BES), ensuring seamless operations with no customer impact
  • Leading the testing and successful delivery of the New Huawei eCare project, executing over 6,000 test cases and improving customer support platforms
  • Led the launch of WE's eShop Platform, marking the first baseline version of Huawei e-Shop globally
  • Leading the testing and delivery of major projects, including eSIM integration, VoLTE service, and the new Service Activation and Provisioning System for Fixed Voice and Fixed Broadband
  • Managed the testing and successful launch of Telecom Egypt’s flagship postpaid plan, WE Gold, alongside its provisioning system
  • Delivered critical business requirements, including eSIM, MNP, and VoLTE, ensuring high-quality implementations within deadlines
  • Successful delivery for +400 CRs and 20 software versions, with more than 20,000 test cases executed successfully over the past three years
  • Lead and manage testing planning, test specification and test execution and to ensure that it is carried out in accordance with the highest possible standard
  • Produce an approved test plan, aligned to the test strategy, with the involvement of stakeholders
  • Defined and managed testing scopes, ensuring comprehensive coverage of all requirements
  • Coordinated cross-functional teams to maintain quality standards and mitigate project risks
  • Participate in risk and contingency planning meetings and requirements review, provide feedback and recommendations to developers and product managers on software usability and functionality
  • Provide process guidelines, business, and technical directions to team and co-ordinate the resources for high quality and on time delivery
  • Ensuring all the UAT Deliverable for the New Platform/Program are tested in accordance with the company's testing policy, technical policies and procedures
  • Communicate the progress of the test phases through KPI's and metrics reporting
  • Review on periodic basis team outcomes to diagnose excellence and areas of improvement that affect individual and team performance
  • Develop and implement high caliber individual and career development plans for all team members

Head of Testing

Telecom Egypt
05.2013 - 01.2022
  • Lead UAT team in all test related activities for Mobile, fixed Voice & fixed data products securing quality, efficiency and TTM
  • Managing all business stakeholder requirement's including 'version upgrades, promotions, offers & CRs to ensure that solutions meets the quality standards and the dynamic business nature
  • Head of testing for the Fixed Voice Green field project that enable creating Fixed Voice new subscription on the new BES System instead of legacy one, creating a new Unified Billing System for Mobile, Fixed Data and Fixed voice
  • Head of testing for FBB migration project to migrate four million customers successfully from Legacy system to new BES (November 2019)
  • Head of testing in the Delivery for WE project like IRB, RBM, BSS Prepaid, BSS Postpaid, and OSS, starting from business requests till delivery
  • Supporting the technical sector affairs (CTO) to update the mobile network & other supporting systems such as (DPI, EDA)
  • Managing the launching process of the first phase of prepaid voice & Data for WE mobile network
  • Managing the launching process of the Second phase of prepaid voice & Data services for WE mobile network (April 2018)
  • Activating the new fixed Broad band customers on the billing system BSS (ADSL GF) (January 2018)
  • Successful execution for updating the legacy billing system (for the fixed line services) from IRB V2.2 TO RBM 9.X which supported 6 million customers (Q1 .2018)

UAT test engineer

Telecom Egypt
09.2008 - 05.2013
  • Understanding the Requirements using FRSs and its associated documents
  • System Understanding for the requirements under study
  • Raising Queries, Ambiguities for the requirements/functional specifications
  • Analyzing and understanding Test Conditions that mapped to requirements
  • Prepare and optimize test cases that cover the entire requirement
  • Reporting Reviewing Defects in Defect Tracking Tools
  • Follow the defects with business and development teams
  • UAT test engineer in the successful delivery of HORUS project (new billing system IRB Infinys Rating and Billing) and Successful Fixed Voice Migration for 6 million customer

Sales Agent

Telecom Egypt
10.2006 - 09.2008

Education

Master’s in Business Administration -

The Arab Academy for Management
01.2021 - 01.2023

Bachelor of Commerce - Accounting

Cairo University

Skills

Analytical skills

Personal Information

Date of Birth: 10/23/83

Timeline

Delivery Manager, Testing team lead (UTL)

Huawei Technologies
01.2022 - Current

Master’s in Business Administration -

The Arab Academy for Management
01.2021 - 01.2023

Head of Testing

Telecom Egypt
05.2013 - 01.2022

UAT test engineer

Telecom Egypt
09.2008 - 05.2013

Sales Agent

Telecom Egypt
10.2006 - 09.2008

Bachelor of Commerce - Accounting

Cairo University
Ashraf Abdel Rahman Seif El Nasr