
Results-driven Testing and Delivery Manager with 14+ years of experience in the telecommunications industry, specializing in Fixed Voice, Data, and Mobile domains. Proven expertise in leading cross-functional teams, developing strategies, and implementing innovative testing methodologies to meet complex business needs in dynamic, high-pressure environments. Skilled in
· Strategic Planning including Setting goals, defining road-maps, and aligning team efforts with organizational objectives.
· Stakeholder Management: Ensuring alignment and satisfaction across business and technical stakeholders.
· Problem Solving: Addressing challenges with innovative solutions to deliver high-quality results.
· Big-Picture Focus: Communicating goals and visions clearly to ensure cohesive execution.
· Team Leadership: Building and guiding high-performing teams through training, feedback, and effective communication.
Excellent interpersonal and communication skills, with a track record of achieving results through collaboration and proactive leadership. Dedicated to delivering value-driven solutions that enhance operational efficiency and customer satisfaction.
Analytical skills
Technical background
Business perspective
Stakeholder management
Relationship management
Effective communication
Negotiation skills
Flexibility
UAT strategies
Business Support System (BSS)
Office skills