Ehab Soliman
Summary
- Systematic and adaptable facilities in information technology field with 21+ years of hands-on experience including 10 years as an IT Manager in a professional services firm. Excellent Knowledge with the hospitality programs (Suit8, Opera, Micros Fidelio 3700, Fidelio FB and call visor) with 7+ years of hands-on experience in Travco Hotels. Possess comprehensive knowledge of Microsoft Windows server, Active directory, ISA, backup server and PMS administration. Adept at interdepartmental coordination and communication.
Overview
22
22
years of professional experience
Work History
Area Manager of Operations
MoGa Islam Link
05.2022 - Current
- Facilitated communication between Hotels, resolving conflicts, and streamlining processes for better collaboration of Hotels WiFi coverage.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Conducted regular audits of facility operations of security camera networks to ensure compliance with industry regulations and company policies.
- Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
- Developed strong relationships with vendors, negotiating favorable contracts for goods and services.
IT Manager
El Bassem Group, Constructions & Real Estate investments
10.2020 - 01.2021
- Planning & administrate Active directory & Group policy objects using windows server 2019
- Managing Security Camera system with DVRs
- Install & maintain PC machines with windows 10 & required programs
- Manage the Wi-Fi network infrastructure and coordinate with the service provider to maintain, replace and develop the access points and coverage area and any equipment need to be replaced
- Coordinate & send the required instructions to the department's heads which related to power saving procedures, Backup time and the optimal use way with computers & printers …
- Etc
- Support All company out sites of computers maintains and network equipment
- Following up IT equipment purchase procedures make sure it meets the requirements specs.
IT Manager
Travco Group, Jaz Hotels & Cruises, “SOL Y MAR Paradise Beach”
07.2018 - 09.2020
- Administrate Active directory & Group policy objects using windows server 2012
- Planning ISA 2006 server on windows server 2003 platform
- Install & maintain workstations machines and control it by remote administrator program
- Manage the Wi-Fi network infrastructure and coordinate with the service provider “MOGANET” to maintain, replace and develop the access points and coverage area and any equipment need to be replaced
- Coordinate & send the required instructions to the department's heads which related to power saving procedures, Backup time and the optimal use way with computers & printers …
- Etc
- Administrate Reservation application server “HMS”
- Administrate & maintain ERP application server “Solution payroll” and handling users & group's policies and Permission.
IT Coordinator
Saudi “Bin laden” Group, Haram Expansion Project
04.2015 - 11.2017
- Communicate operational issues and changes to supervisor in regular basis
- Coordinate and monitored vendor maintenance for large repair
- Inspect computers parts for conformance to product specifications
- Prepared and administrated preventative maintenance work order
- Ensured proper installation of printers & copy machines through accurate reading of blueprints
- Informed supervisor when machines need major servicing.
IT Manager
Travco Group, Jaz Hotels & Cruises, “Jaz Dahabeya”
05.2010 - 03.2015
- Planning and administrate Active directory & Group policy objects using windows server 2003
- Planning ISA 2006 server on windows server 2003 platform
- Administrate & maintain PMS application server “Solution payroll” and handling users & group's policies and Permission
- Administrate Reservation application server “suit8” and attend the migration to “Opera” on windows server 2008
- Managing “Micros” server using windows server family 2000 & maintain the POS machine software
- Planning & administrate Symantec backup exec server on windows server 2008 platform
- Install & maintain workstations machines and control it by remote administrator program
- Backup all machine's software using Aaron's backup software
- Manage the Wi-Fi network infrastructure and coordinate with the service provider “IBAHN” to maintain, replace and develop the access points and coverage area and any equipment need to be replaced
- Coordinate & send the required instructions to the department's heads which related to power saving procedures, Backup time and the optimal use way with computers & printers …
- Etc.
IT Manager
Better home for real estate investment
04.2008 - 11.2009
- Create a new network infrastructure of the company
- Install & plan new active directory server using windows server 2003
- Install & plan new ISA server 2006 on windows server 2003 platform
- Coordinate & monitored vendor maintenance for large repair
- Followed company procedures to maintain work environment in a neat and orderly condition
- Inspect machines parts for conformance to product specification
- Prepared and administered preventative maintenance work orders.
IT Manager
Better Business for Computer retail
04.2008 - 11.2009
- Managing & maintaining Active Directory, ISA server, terminal server, backup server and anti-virus server
- Install & plan Symantec backup exec server
- Administrate PMS application server and coordinate with the service provider for maintaining & license renew
- Coordinated and monitored vendor maintenance for large repairs
- Ensured timely response in picking and packing of orders
- Followed company procedures to maintain work environment in a neat and orderly condition
- Inspect machines parts for conformance to product specifications
- Ensure proper installations though accurate reading of blueprints
- Accurately completed service reports and warranty forms.
Systems Administrator
ZAK Solutions for Computer systems
08.2004 - 02.2008
- Delegated System administrator of ministry of education exchange server 2003
- Network support and share point treatment
- Training the new Engineers & technicians and prepare them to be one of our support team
- Technical support team leader in the ministry of education projects
- Team worker which responsible of prepare the MOE computers shipment using Norton ghost image
- Install, maintain and administrate Cabinets, Cisco Switches, Cable's extension, RJ install, workstations “including platform and basic software”, Exchange server, Active directory and PMS servers at any school in the area of my responsibility.
Technical support assistant
Travco Group, Construction's sector, JAZ Belvedere opening
04.2003 - 07.2004
- Hardware Support installing, configuring and upgrade
- Communicated operational issues and changes to supervisor on regular basis
- Cabling extension support, RJ install and faceplate install/maintain
- Follow up light current paths and ensure that it will not conflict with network paths.
Technical Support Technician
My Computer for Computer Support
05.2002 - 12.2002
- Hardware technical support installation and maintenance
- Printers Installation & maintenance
- Inspect machines parts for conformance to product specifications
- Informed supervisor when machines need major servicing.
Education
Undergraduate law degree -
Ain Shams university
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Microsoft Certification
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The ministry of tourism
Skills
Fiber Optic expert
undefinedTimeline
Area Manager of Operations
MoGa Islam Link
05.2022 - Current
IT Manager
El Bassem Group, Constructions & Real Estate investments
10.2020 - 01.2021
IT Manager
Travco Group, Jaz Hotels & Cruises, “SOL Y MAR Paradise Beach”
07.2018 - 09.2020
IT Coordinator
Saudi “Bin laden” Group, Haram Expansion Project
04.2015 - 11.2017
IT Manager
Travco Group, Jaz Hotels & Cruises, “Jaz Dahabeya”
05.2010 - 03.2015
IT Manager
Better home for real estate investment
04.2008 - 11.2009
IT Manager
Better Business for Computer retail
04.2008 - 11.2009
Systems Administrator
ZAK Solutions for Computer systems
08.2004 - 02.2008
Technical support assistant
Travco Group, Construction's sector, JAZ Belvedere opening
04.2003 - 07.2004
Technical Support Technician
My Computer for Computer Support
05.2002 - 12.2002
Undergraduate law degree -
Ain Shams university
undefined
Microsoft Certification
undefined
The ministry of tourism
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