El.MoatazBillah Mohamed Sayed
Nasr City
Summary
Microsoft Certified Senior IT professional, backed by 20+ years of insightful experience, including 12 years of International tenure (USA, Algeria and KSA). Strong exposure in IT Management, Infrastructure Management, Information Security & Troubleshooting Leading IT Operations including installation & maintenance of computer hardware, software and networks. Comprehensive experience in networking LAN, WAN, VOIP communications, Networking devices administration and maintenance in multi-platform environments. Building strategic Information Technology plans & roadmaps to align with the organizational business objectives. Efficient Team Leader & Player, combining communication, interpersonal & problem solving skills with analytical, decision making and leadership capabilities to enhance organizational objectives. Visionary leader with a minute eye for details and an aptitude to apply analytical skills in order to attack the root cause and solve problems at hand
Overview
31
31
years of professional experience
1
1
Language
Work History
IT/MIS Head of Dept.
Saudi Diyar Consultants
05.2022 - Current
- Leading the Management Information Systems department.
- Establishing efficiency and efficacy standards, providing recommendations for improvements of IT infrastructure.
- Evaluating/overseeing all operations and rebuilding the infrastructure and systems administration accordingly
- Oversees systems security, networks, and enterprise information.
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
- Facilitates IT security audits or investigations.
- ERP Coordination/Implementation and Support (Oracle/JDE, IAAS/SAS).
- Data Centers Installations, maintenance and support.
- Develops and maintains relationships with external IT vendors and service providers.
- IT staff hirings, trainings and projects assignments.
- Conducts performance evaluations that are timely and constructive.
- Performs other related duties as assigned.
Chief Technology Officer
Abu Soma Development (SOMABAY)
10.2018 - 05.2022
- Evaluating/overseeing all operations and rebuild the infrastructure accordingly
- Developing/upgrading current facility management technologies
- Establishing/implementing IT policies/procedures and maximizing data security
- Analyzing business requirements & determining needed technologies/upgrades
- IT Infrastructure and Systems Delivery
- ERP Coordination/Implementation and Support (Oracle JDE)
- Data Centers Installations, maintenance and support
- VPN’s and IT/DATA Security Policies Creation & Implementation
- VOIP Connectivity Design, Implementation & Support
- CCTV (IP Systems) Design, Installation & Support
- WiFi Enterprise Networks, Design, Installation & Support, including Indoor, Outdoor, PTP and PTMP
- FTTH/GPON Networks, design and implementations.
- IPTV Systems, design and implementations.
- Providing ICT services, support & systems upgrades for 5 Hotels: Kempinski, Sheraton, The Cascades, Robinson Club, The Breakers
Projects IT Manager
SIEMENS AG, New Capital Combined Cycle Power Plant
12.2016 - 09.2018
- ICT Infrastructure and Systems Delivery
- Data Centers Installations, maintenance and support
- VPN’s and IT/DATA Security Policies Creation & Implementation
- VOIP Connectivity Design, Implementation & Support
- CCTV (IP Systems) Design, Installation & Support
- WiFi Enterprise Networks, Design, Installation & Support, including Indoor, Outdoor, PTP and PTMP
- Managing technical support and systems administration for all Siemens staff along with all subcontractors.
Country IT Manager
Orascom Construction Industries
09.2012 - 10.2016
- Define IT strategy and plan for overall improvement of Information Technology.
- Design, develop, implement and coordinate systems, policies and procedures.
- Oracle/ERP implementations Coordination & Support
- Coordinate IT staffing, including hiring, supervision, scheduling, training, professional development and discipline along with performance appraisals.
- Direct operational IT planning, including projects planning and allocation of manpower resources.
- Coordinate with Project Managers with regards to system requirements, specifications, costs and timelines.
- Directing/ managing information Systems and End-user computing, network operating systems deployment, monitoring, maintenance, upgrades & support.
- Rendering help desk and technical support services.
- Creating/ implementing disaster data recovery plans for all business supporting applications.
- Ensure security of data, network access and backup systems.
- Handling budget with ensuring cost effectiveness.
- IT solutions research along with systems and infrastructure improvements recommendations.
- Negotiating/ selecting technology vendors, outsourcing, consultant contracts and service agreements.
- Securing data & voice connectivity (WAN/LAN) between head office and all project sites along with HQ in Egypt and other countries.
- Optimize resource utilization and restructure the IT department when needed.
IT Manager
Orascom Construction Industries
01.2010 - 08.2012
- Define IT strategy and plan for overall improvement of Information Technology.
- Design, develop, implement and coordinate systems, policies and procedures.
- Oracle/ERP implementations Coordination & Support
- Coordinate IT staffing, including hiring, supervision, scheduling, training, professional development and discipline along with performance appraisals.
- Direct operational IT planning, including projects planning and allocation of manpower resources.
- Coordinate with Project Managers with regards to system requirements, specifications, costs and timelines.
- Directing/ managing information Systems and End-user computing, network operating systems deployment, monitoring, maintenance, upgrades & support.
- Rendering help desk and technical support services.
- Creating/ implementing disaster data recovery plans for all business supporting applications.
- Ensure security of data, network access and backup systems.
- Handling budget with ensuring cost effectiveness.
- IT solutions research along with systems and infrastructure improvements recommendations.
- Negotiating/ selecting technology vendors, outsourcing, consultant contracts and service agreements.
- Securing data & voice connectivity (WAN/LAN) between head office and all project sites along with HQ in Egypt and other countries.
- Optimize resource utilization and restructure the IT department when needed.
IT Projects Coordination Sec. Head
Orascom Construction Industries
08.2008 - 12.2009
- Define IT strategy and plan for overall improvement of Information Technology.
- Design, develop, implement and coordinate systems, policies and procedures.
- Oracle/ERP implementations Coordination & Support
- Coordinate IT staffing, including hiring, supervision, scheduling, training, professional development and discipline along with performance appraisals.
- Direct operational IT planning, including projects planning and allocation of manpower resources.
- Coordinate with Project Managers with regards to system requirements, specifications, costs and timelines.
- Directing/ managing information Systems and End-user computing, network operating systems deployment, monitoring, maintenance, upgrades & support.
- Rendering help desk and technical support services.
- Creating/ implementing disaster data recovery plans for all business supporting applications.
- Ensure security of data, network access and backup systems.
- Handling budget with ensuring cost effectiveness.
- IT solutions research along with systems and infrastructure improvements recommendations.
- Negotiating/ selecting technology vendors, outsourcing, consultant contracts and service agreements.
- Securing data & voice connectivity (WAN/LAN) between head office and all project sites along with HQ in Egypt and other countries.
- Optimize resource utilization and restructure the IT department when needed.
Algeria Area I.T. Coordinator
Consolidated Contractors Company, CCC
01.2006 - 08.2008
- Management of Network Connectivity (WAN/LAN) between area office and all projects premises along with HQ
- Management of internet Connectivity (WAN) & replication of different softwares in area office and other local projects.
- Installation & administration of MS-Windows 2000/ 2003 Active Directory.
- Installation & administration of MS-Exchange 2000/ 2003.
- Installation & administration of MS-WinSUS.
- Installation & administration of MS-ISA2000/2004/2006.
- Management of the new required software & hardware implementations.
- Management of Domain users accounts & security including proxy/ISA policies.
- Desktop/Technical Support Management.
- Implementing, supporting and maintaining Building Management Systems (BMS/SCADA), along with data processing (PLC/DDC)
- SQL 2000/2005 Installation & Administration.
- Management of all new projects implementations, administration and support.
- Management of all projects systems backup, restore & disaster recovery.
- Ensure security of data, network access and backup systems.
- Handling budget with ensuring cost effectiveness.
Egypt Area I.T. Coordinator
Consolidated Contractors Company, CCC
03.2003 - 12.2005
- Management of Network Connectivity (WAN/LAN) between area office and all projects premises along with HQ
- Management of internet Connectivity (WAN) & replication of different softwares in area office and other local projects.
- Installation & administration of MS-Windows 2000/ 2003 Active Directory.
- Installation & administration of MS-Exchange 2000/ 2003.
- Installation & administration of MS-WinSUS.
- Installation & administration of MS-ISA2000/2004/2006.
- Management of the new required software & hardware implementations.
- Management of Domain users accounts & security including proxy/ISA policies.
- Desktop/Technical Support Management.
- Implementing, supporting and maintaining Building Management Systems (BMS/SCADA), along with data processing (PLC/DDC)
- SQL 2000/2005 Installation & Administration.
- Management of all new projects implementations, administration and support.
- Management of all projects systems backup, restore & disaster recovery.
- Ensure security of data, network access and backup systems.
- Handling budget with ensuring cost effectiveness.
I.T. Manager
Astra Travel S.A.E.
09.2001 - 02.2003
NT/Network Administrator & Desktop Support
Phillips Petroleum
07.2000 - 08.2001
I.T. Supervisor / NT Admin.
Mashareq Int'l for Interior Design
10.1995 - 07.2000
PC Support & Helpdesk
Esso Suez Inc. Petroleum co.
05.1994 - 10.1995
Education
B.Sc. - Management, Major in Management of Petroleum and Power Institutes
01.1994
Graduate Studies Diploma - Computer Science and Information Systems
01.1996
Skills
Operating Systems & Platforms: MS Windows Server AD (2012, 2008, 2003), MS ADFS, MS Windows 10, 8, 7, Vista & XP, MAC OS & Server
VOIP: Cisco Call Manager 9, 8, 7, 6x, 3CX Server & Client, DLink IP-PBX Products, Cisco IP Phones (MCCP & SIP)
Corporate AntiVirus: Kaspersky, McAfee & Symantec, Symantec Web & Mail Security, Trend Micro Office Scan, Server Protect, Trend Micro Scan Mail and Web Protect
Backup and Disaster Recovery: Acronis, Veeam, Symantec
Hardware: Cisco Routers/ Switches, DLink Routers/ Switches/ Firewalls, Dell SonicWALL Firewalls
Mail Servers: Domino Server 9, 8, 7, 6, 5x & Lotus Notes, MS Exchange Server 2010, 2007, 2003 & 2000, MDaemon 9, 8, 7, SMTP, MDaemon LDAP & GroupWare
Web & Mail Filtering: Dell Sonicwall Web & Mail Filtering, Surfcontrol Web & Mail Filtering, Sentian N2H2 Web Filtering, Symantec Web Security for ISA
Corporate Faxing: Castile FaxPress Fax Servers, Captaris Right Fax for Domino & Exchange, Extra Fax for Domino & SMTP, MDaemon Relay Fax
Virtual Machines: Vmware vSphere, ESXi, Servers, Workstations & Fusions, MS HyperV, Virtual Server & Virtual PC
Data Centers: Rack Installations & Management, Cable Installations & Management, Data centers cleaning & Maintenance
References
Reference: Available on Request
Timeline
IT/MIS Head of Dept. - Saudi Diyar Consultants
05.2022 - Current
Chief Technology Officer - Abu Soma Development (SOMABAY)
10.2018 - 05.2022
Projects IT Manager - SIEMENS AG, New Capital Combined Cycle Power Plant
12.2016 - 09.2018
Country IT Manager - Orascom Construction Industries
09.2012 - 10.2016
IT Manager - Orascom Construction Industries
01.2010 - 08.2012
IT Projects Coordination Sec. Head - Orascom Construction Industries
08.2008 - 12.2009
Algeria Area I.T. Coordinator - Consolidated Contractors Company, CCC
01.2006 - 08.2008
Egypt Area I.T. Coordinator - Consolidated Contractors Company, CCC
03.2003 - 12.2005
I.T. Manager - Astra Travel S.A.E.
09.2001 - 02.2003
NT/Network Administrator & Desktop Support - Phillips Petroleum
07.2000 - 08.2001
I.T. Supervisor / NT Admin. - Mashareq Int'l for Interior Design
10.1995 - 07.2000
PC Support & Helpdesk - Esso Suez Inc. Petroleum co.
05.1994 - 10.1995
Ain Shams University - Graduate Studies Diploma, Computer Science and Information Systems
Sadat Academy for Management Sciences - B.Sc., Management, Major in Management of Petroleum and Power Institutes