ELNAZEER MOHAMMED
IT Cloud & Infrastrucure Engineer
Germany,Bavaria/Dubai,UAE
Summary
Highly accomplished Head of Cloud Infrastructure and Security Engineer with a strong background in Azure Architecture Solutions, IT infrastructure, and disaster recovery planning. Proven track record of successfully implementing enterprise-grade storage and backup solutions using HPE DL Servers, Alletra, 3PAR with MSA, and StoreOnce. Skilled in Veeam Backup Technology, VMware SRM, and Zerto for site recovery and replication. Demonstrates exceptional leadership abilities in team management, optimizing cloud performance, and ensuring compliance with global security standards.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Senior IT Infrastructure and Security Engineer
Mühlbauer Group
Bavaria,German/Dubai,UAE, Germany
04.2023 - Current
- Managed numerous application upgrade and infrastructure projects
- Setup, Administration, and Management of Hybrid Cloud technologies and solutions (Azure AD, Intune and ASR)
- Evaluated emerging technologies for their potential impact on organizational security posture, recommending appropriate solutions as needed.
- Virtualization technologies (HCI, VMware, KVM, Hyper-V)
- Implementing Storage technologies (FC, SAN, NAS, DAS, iSCSI)
- Network Management Services and Cloud Solution over Azure (Express route) and OCI
- Configurations and Install Firewalls Policies and Security rules
- Streamlined communication between departments regarding cybersecurity matters by creating an effective reporting structure that enabled prompt action against identified threats.
- Implementation and Configure Disaster recovery Plans
- Installation and configuration Backup solution, Veeam Backup & Replication
- Optimized enterprise storage with Dell PowerStore and HPE StoreOnce, ensuring secure backups using Veeam Technology.
Implemented Azure Site Recovery, VMware SRM, and Zerto for business continuity, achieving 96% uptime.
Deployed scalable and cost-efficient Azure solutions using Azure Kubernetes Service (AKS), Azure Functions, and Azure Arc.
Migrated legacy applications to the cloud, reducing infrastructure costs by 25% and improving performance. - Reviewed logs regularly to detect suspicious activity patterns before they escalate into full-blown incidents, enabling rapid response efforts when necessary.
- Contributed to business continuity planning efforts by assessing potential risks to critical systems and implementing backup strategies that ensured minimal downtime during disaster recovery scenarios.
- Implemented robust access controls for sensitive data repositories, reducing the risk of unauthorized access and data breaches.
Head of Cloud Infrastructure Engineers & Security
Tirhal ترحال
Al Khartoum, Sudan
08.2020 - 04.2023
- Oversaw large-scale IT projects within aTaxi services sector, ensuring timely and efficient execution
- Enhanced cloud infrastructure performance by implementing automation tools and optimizing system configurations.
- Develop and execute Azure-centric cloud infrastructure strategies to align with organizational objectives.
- Architect highly scalable, secure, and cost-effective Azure solutions, leveraging services like Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure Functions, and Azure App Services.
- Design hybrid and multi-cloud environments using Azure Arc and Azure ExpressRoute.
- Troubleshooting Azure related Issues and engage internal team and vendors
- Deploy, Configure and Maintain Compute on Azure Cloud
- Managed numerous application upgrade and infrastructure projects
- Setup, Administration, and Management of Hybrid Cloud technologies and solutions (Azure AD, Intune and ASR)
- Oversees security of systems, networks, and enterprise information
- Virtualization technologies (HCI, VMware, KVM, Hyper-V)
- Implementing Storage technologies (FC, SAN, NAS, DAS, iSCSI)
- Network Management Services and Cloud Solution over Azure (Express route) and OCI
- Collaborated with development team to create CI/CD pipeline for software deployment
- Managed numerous application upgrade and infrastructure projects prioritized in top 10% of strategic project portfolio
- SQL Server, Oracle and MYSQL Database Installation and Configured Backup
- Implementation and Configure Disaster recovery Plans
- Installation and configuration Backup solution, Veeam Backup & Replication.
- Migrated legacy applications to cloud, improving system availability and reducing infrastructure costs.
- Developed documentation on best practices that facilitated knowledge transfer among team members.
- Optimized resource allocation strategies by analyzing usage patterns and workload requirements.
- Collaborated with auditors during compliance assessments ensuring a secure environment compliant with industry standards.
Team Lead Infrastructure & Security Engineers
Kushite Integrated Co.
Al Khartoum, Sudan
06.2016 - 07.2020
- Established clear performance metrics for team which helped in tracking progress towards set targets effectively.
- Enhanced disaster recovery strategies using VMware SRM, Zerto, and HPE StoreOnce for replication and backup.
Integrated HPE DL Servers, Alletra, and MSA storage to optimize resource utilization and improve data access speeds.
Conducted risk assessments and implemented security protocols to ensure compliance with ISO 27001 and CIS standards.
Increased system uptime from 65% to 96% through proactive monitoring and robust configurations. - Conducted risk assessments to identify vulnerabilities within an IT environment and prioritize remediation efforts accordingly.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Analyzed network traffic and performance metrics to optimize system performance.
- Identified and resolved network congestion issues and bottlenecks.
- Performed network security design and integration duties.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated software products to determine compatibility with existing systems.
- Ensured high availability and performance of IT infrastructure by optimizing system configurations and network setups. Improved system uptime from 65% to 96% while enhancing overall operational efficiency.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Information Technology Manager
Prime Health For Medical Insurance
Al Khartoum, Sudan
01.2014 - 05.2016
- Provided leadership for the team of IT professionals, ensuring delivery of efficient services
- Deploy Azure IaaS Virtual Machines (VMs).
- Facilitated successful implementation of three major IT infrastructure upgrades
- Design and Configuration Azure Network (VNets, Subnets) Azure Network Setting.
- Actively led training, mentoring and continuous development for 10 person department.
- Management IT inventory, activities and Monitoring database efficiency
- And configuration Backup solution, Veeam Backup & Replication.
- Administrator database technologies (SQL Server / Oracle).
- Installation and Configuration Linux Servers as Physical or VMs.
- Network configuration (Active Directory, DNS, DHCP) LAN/WAN Backup.
- Management (File System, File Configuration, VMs and Oracle RMAN).
- Managing broad area virtual private networks (VPNs), fixing network and connectivity issues.
- Maintain inventory of all equipment, software, and software licenses
- Install and configure all networking equipment.
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Analyzed network security and current infrastructure, assessing areas in need of improvement.
- Developed and enforced IT policies to maintain compliance with regulatory standards while supporting business objectives.
- Optimized IT operations by eliminating redundancies and automating routine tasks.
Senior System & Network Support Engineer
Prime Health For Medical Insurance
Al Khartoum, Sudan
06.2010 - 12.2013
- Data-Center Administrator with VMware Infrastructure
- Microsoft Windows Server infrastructure (Active Directory, DNS, DHCP) TCP/IP
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Managed full network stacks and maintained uptimes of 97%.
- Installation and configuration LAN/WAN support
- Install and Configuration UTM Devices.
- Reduced downtime for clients by providing efficient technical support and timely issue resolution.
- Anti-ruse Administrator Console Administrator
- Setup and maintenance of MS Hyper-V, VMware Infrastructure
- Installation & Configuration Backup Solution.
- Troubleshoot network and system problems to provide solutions to hardware/software defect
- Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
- Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
- Perform ongoing server performance tuning, hardware upgrades, and resource optimization as required
- Configure CPU, memory, and disk partitions as required
- Supported users in setup and configuration of wireless bridge networks.
- Enhanced network security with the implementation of firewall policies and regular vulnerability assessments.
- Provided training for junior engineers in network support best practices, contributing to overall team growth and skill development.
Technical Support Specialist
Guard Business Solutions Limited
Al Khartoum, Sudan
09.2008 - 05.2010
- Perform assigned tasks of increasing complexity in the installation, maintenance, and administration of software/hardware having department-wide impact for systems, database, or network for (LAN/WAN/Enterprise) system support
- Updating and amending existing databases
- Setting up and testing new database and data handling systems
- Monitoring database efficiency
- Training colleagues in how to input and extract data
- Resolved 20 technical support inquiries per day.
- Collaborated with cross-functional teams for complex problem-solving, leading to improved operational efficiency.
- Provided remote support for a wide range of software and hardware issues, maintaining strong customer relationships.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Trained new hires on technical support procedures, contributing to overall team success and performance improvement.
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
Education
Master of Science - Information Technology
Al-Neelain University
Sudna,Khartoum 12.2013 - 12.2015
Bachelor of Science - Computer And Information Systems
Sudan University of Science And Technology
Khartoum 10.2002 - 10.2007
Skills
Certification
CISM - Information Security Manger. ISACA
Timeline
Senior IT Infrastructure and Security Engineer
Mühlbauer Group
04.2023 - Current
CCNA - Certified Network Associate. Cisco
10-2022
Azure Solutions Architect Expert . Microsoft
09-2022
Azure Administrator. Microsoft
08-2022
CISM - Information Security Manger. ISACA
03-2022
CCSK - Certified cate of Cloud Security Knowledge. cloud security alliance
02-2022
OCI Cloud Infrastructure Foundations. Oracle
12-2021
Head of Cloud Infrastructure Engineers & Security
Tirhal ترحال
08.2020 - 04.2023
ITIL® v4 Foundation Certified cate. AXELOS
08-2019
Team Lead Infrastructure & Security Engineers
Kushite Integrated Co.
06.2016 - 07.2020
Information Technology Manager
Prime Health For Medical Insurance
01.2014 - 05.2016
Master of Science - Information Technology
Al-Neelain University
12.2013 - 12.2015
Senior System & Network Support Engineer
Prime Health For Medical Insurance
06.2010 - 12.2013
Technical Support Specialist
Guard Business Solutions Limited
09.2008 - 05.2010
Bachelor of Science - Computer And Information Systems
Sudan University of Science And Technology
10.2002 - 10.2007
Languages
Arabic
Native language
English
Proficient
C2
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