El Saeed Mohamed Salem
Newcairo
Summary
Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
Work History
Branch Manager (Banafseg Branch)
ElEzaby pharmacy
Cairo
03.2025 - Current
- Oversee all pharmacy operations and staff management
- Ensure compliance with healthcare regulations
- Manage inventory and optimize stock levels
- Handle customer service escalations
- Coordinate with healthcare providers
Credit auditing Senior Specialist
El-Ezaby pharmacy
01.2021 - 02.2025
- Responsible for reviewing and processing medical insurance claims in various health care companies that deal with El-Ezaby pharmacy
- Responsible for detecting any errors and assist patients to receive the medical benefits out of the health insurance companies
- Communicate with the various medical insurance companies that deal with El-Ezaby pharmacy and perform any modifications needed to facilitate both areas
- Provide guidance and training to credit personnel on audit findings, compliance requirements, and best practices. Foster a culture of continuous improvement and accountability within the credit department.
Pharmacy shift manager
El-Ezaby pharmacy
12.2020 - 01.2021
- Lead and support pharmacy staff during shifts.
- Assign tasks and ensure smooth workflow.
- Oversee accurate dispensing of prescriptions.
- Monitor and manage medication inventory.
- Provide friendly and helpful service to customers.
- Address customer questions and concerns.
- Ensure pharmacy operations comply with regulations.
- Maintain accurate records and documentation.
- Train and mentor new staff members.
- Provide ongoing support and feedback.
- Handle scheduling and administrative tasks.
- Assist with payroll and paperwork as needed.
- Communicate with healthcare professionals and internal stakeholders.
- Coordinate with other departments as necessary.
- Identify areas for improvement in processes and procedures.
- Stay updated on industry trends and best practices.
Pharmacist
El-Ezaby pharmacy
12.2018 - 10.2020
- Dispensing Medications
- Patient Counseling
- Health Advice
- Collaboration with Healthcare Providers
- Medication Management
- Health Promotion
- Pharmacy Operations Management
- Patient Support
Medical representative
Spectra pharma
01.2015 - 12.2017
- Promote Products: Talk about pharmaceutical products to healthcare professionals. Explain product benefits and features.
- Build Relationships: Develop connections with doctors, pharmacists, and nurses. Listen to their needs and concerns.
- Understand the Market: Learn about market trends and competitors. Share feedback with the company.
- Provide Training: Teach healthcare professionals about products. Stay updated on medical information.
- Support Sales: Help sales teams with product information. Assist in finding new customers.
- Follow Rules and Ethics: Follow company policies and regulations. Keep records of interactions.
- Handle Administrative Tasks: Schedule appointments. Prepare reports and expenses.
- Learn and Improve: Attend training sessions. Seek feedback for growth.
Pharmacy manager
Local pharmacy
01.2014 - 01.2015
Pharmacist
Local pharmacy
01.2013 - 01.2014
Education
Bachelor Degree - Pharmacy
Alexandria
06.2008 - 06.2013
Skills
- Pharmaceutical Care
- Prescription Accuracy
- Patient Counseling
- Drug Safety & Compliance
- Inventory Management
- Stock Control
- Team Leadership
- Staff Training
- Scheduling & Rostering
- Performance Management
- Customer Service Excellen
- Pharmacy operations
Languages
Arabic
First Language
English
Intermediate
B1
Certifications
- Presentation & Communication Skills - El-Ezaby
- Patient Counseling Certification
- Time Management Training
MILITARY SERVICE
- Completed
DRIVING LICENSE
- Valid
INTERESTS
Cooking
Exploring
Voluntering
Crossfit, Biking
Timeline
Branch Manager (Banafseg Branch)
ElEzaby pharmacy
03.2025 - Current
Credit auditing Senior Specialist
El-Ezaby pharmacy
01.2021 - 02.2025
Pharmacy shift manager
El-Ezaby pharmacy
12.2020 - 01.2021
Pharmacist
El-Ezaby pharmacy
12.2018 - 10.2020
Medical representative
Spectra pharma
01.2015 - 12.2017
Pharmacy manager
Local pharmacy
01.2014 - 01.2015
Pharmacist
Local pharmacy
01.2013 - 01.2014
Bachelor Degree - Pharmacy
Alexandria
06.2008 - 06.2013
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