ELSayed EL-Brolosy
Doctoral Of Business Administration (DBA) Major In Entrepreneurship, Graduated In 2024 From Arab Academy For Science, Technology & Martine Transport
New Cairo,5th Settelment
Summary
As a highly skilled DBA Holder Sales Manager and experienced Fire Fighting Consultant, I seek new opportunities. I have a proven track record of success in my field, and I am confident that I can bring my expertise and talents to any organization. If you are looking for a dedicated and results-oriented professional, please do not hesitate to contact me. I would be honored to discuss how I can contribute to your team and help you achieve your goals.
Overview
17
17
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Sales Manager
Bavaria - Egypt
Cairo, Down Town
5 2019 - Current
- Participating in distributing monthly target for sales team according to company's proposed plan
- Issuing the monthly promotional campaigns and following them up with branches sales team &customer service team
- Following up executing visits for sales team to make sure of customer satisfaction
- Following up of government tenders , customer payment & marketing of new product
- Review customer requests during quarter of year , making forecasts for rest of year &compare them with plan every quarter
- Training ,monitoring and developing sales team to reach optimum performance
- Following up stock balance of spare parts & devices according to the warehouse boundary with warehouse manager
- Work to achieve monthly goals & achieve monthly / cumulative profits and address deviations
- Audit application of administrative work of each department according company policy & requirements of ISO 9001
- Receiving, reviewing &recording customer complaints & proposals also working to solve them immediately upon receipt according to the policy followed by the company
- Organizing technical interviews for senior clients to identify obstacles ,proposals & reporting recommendations to high level management
Branch Manager
Bavaria - Egypt
01.2017 - 04.2019
- Enhanced branch efficiency by streamlining internal processes and implementing staff training programs.
- Coordinated with other departments to resolve customer complaints promptly, enhancing overall client experience.
- Increased customer satisfaction with personalized service strategies and superior problem-solving skills.
- Cultivated strong relationships with clients, resulting in improved customer loyalty and retention rates.
- Analyzed market trends to stay current on industry best practices, incorporating new ideas into existing strategies for continuous improvement.
- Monitored employee performance and provided constructive feedback for professional growth and development.
- Developed and executed marketing plans for product promotion, resulting in increase in sales revenue.
- Engaged employees in business processes with positive motivational techniques.
- Maintained friendly and professional customer interactions.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Generated financial and operational reports to assist management with business strategy.
Branch Manager
Bavaria Egypt
01.2013 - 12.2016
- Prepare and execute the sales annual forecast and plan to meet company's objectives,
- Planning & Organizing to Increase market share through acquisition &dealing with senior client in the region,
- Operating monthly meeting to focus on the objectives,
- Review the daily, weekly objectives with the team,
- Market visit with all the team accordingly to ensure the best Effective control,
- Train and coach the team to put them on the right track,
- Operating yearly appraisals for sales team.
Deputy Branch Manager
Bavaria - Egypt
01.2011 - 12.2012
- Planning to Increase sales maintenance up to 100% in less than 6 months and managing the team to achieve target monthly (at 2011 revolution period),
- Succeeded to contracting with petroleum company's in our area Ex (petrojet company , petropel company),
- Succeeded to contracting with police services fund to increase sales of automotive devices,
- Managing partners (distributors) to achieve long-mid-Short term strategic objectives.
Sales Representative
Bavaria - Egypt
01.2009 - 12.2010
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Presented professional image consistent with company's brand values.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Negotiated prices, terms of sales and service agreements.
- Attended monthly sales meetings and quarterly sales trainings.
- Consulted with businesses to supply accurate product and service information.
- Succeeded to contracted with the largest hotel group in south sina EX( sunrise group with 6 hotel , travco group with more than 10 hotel ,nesco group with 3 hotel ) for the first time, achieve 150% of target monthly with approximately 4M EGP cumulative sales.
Sales Representative
Union Group Egypt (Samsung Agent)
11.2007 - 12.2008
- Achieve the best sales man in port said after 3 month of employment and the best sales are (shark district) from 8 sales area in the east region after 6 month
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication
- Collaborated with marketing to create impactful promotional materials for increased brand awareness
- Increased sales revenue by identifying and targeting high-potential accounts
Education
DBA Doctoral of Business Administration - Entrepreneurship
Arab Academy For Sciences Technology & Maritime Tr
Cairo, Egypt 11.2017 - 01.2024
MBA Master of Business Administration - Finance
Arab Academy For Banking & Financial Scienices
Cairo, Egypt 05.2014 - 01.2016
Bachelor of Business Administration (BBA) - Computer Science
Sadat Academy For Management Sciences
Cairo, Egypt 09.2001 - 01.2006
Skills
Client Relationship Management
Market Research
Performance Management
Sales Tracking
Competitor Analysis
Operations Management
Account Acquisition
Motivational Skills
Review of contracts
Consultative Sales
Business development and planning
Courses
- 07/01/09, AUC, Selling Skills
- 08/01/10, American Chamber of Commerce in Egypt, Communication Skills
- 12/01/10, American Chamber of Commerce in Egypt, Negotiation Skills
- 06/01/22, German-Arab Chamber of Industry and Commerce, B2B Marketing & Sales Essentials
- 07/01/23, Wellgrow Training Center, Power BI
Timeline
DBA Doctoral of Business Administration - Entrepreneurship
Arab Academy For Sciences Technology & Maritime Tr
11.2017 - 01.2024
Branch Manager
Bavaria - Egypt
01.2017 - 04.2019
MBA Master of Business Administration - Finance
Arab Academy For Banking & Financial Scienices
05.2014 - 01.2016
Branch Manager
Bavaria Egypt
01.2013 - 12.2016
Deputy Branch Manager
Bavaria - Egypt
01.2011 - 12.2012
Sales Representative
Bavaria - Egypt
01.2009 - 12.2010
Sales Representative
Union Group Egypt (Samsung Agent)
11.2007 - 12.2008
Bachelor of Business Administration (BBA) - Computer Science
Sadat Academy For Management Sciences
09.2001 - 01.2006
Sales Manager
Bavaria - Egypt
5 2019 - Current