Communication System ( Siebel )
Eman AbulHassan Ahmed Bekhit
Marketing Specialist
Luxor
Summary
Dynamic professional with a proven track record in operations management at Astonish Travel and a knack for elevating brand visibility through influencer marketing. Excelled in sales funnel management and team building, consistently exceeding sales targets. Expert in leveraging social media management and excellent communication skills to foster client relationships and drive market growth.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Freelance Social Media Marketing Instructor
Freelance
10.2020 - Current
- Promoted student involvement in extracurricular activities related to marketing, such as clubs or competitions.
- Guided students through hands-on experiences like market research projects that drove their understanding of consumer behavior.
Freelancer Social Media Marketer & Media Buyer
Freelance
12.2018 - Current
- Managed paid advertising campaigns, ensuring optimal return on investment through continuous monitoring and adjustment of ad spend.
- Increased brand visibility by creating and implementing targeted social media campaigns.
- Built relationships with industry influencers to increase brand awareness and engagement.
- Enhanced customer loyalty and satisfaction by promptly addressing inquiries and resolving issues on social media platforms.
Operations Manager
Astonish Travel
10.2018 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Implemented quality control systems to boost overall product consistency and reliability.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Trained and guided team members to maintain high productivity and performance metrics.
Freelancer English Course Instructor
Freelance
10.2018 - Current
- Drew upon [English] teaching experience and advanced education to function as resource to faculty and students.
- Contributed to the development of curriculum materials for department-wide implementation, ensuring consistency across courses.
- Boosted exam success rates with targeted test preparation strategies, including time management techniques and study resources.
Freelancer Translator
Freelance
01.2014 - Current
- Translated documents from Arabic to English & Vice Versa.
- Reviewed final work to spot and correct errors in punctuation, grammar and translation.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Corporate Sales Executive
Vodafone Egypt
03.2010 - 11.2013
- Expanded market share by identifying new business opportunities and potential clients.
- Consistently monitored sales performance against defined goals, implementing corrective actions as necessary to stay on track for success.
- Consistently exceeded annual sales targets, contributing significantly to overall corporate revenue growth.
- Organized various networking events to engage prospective clients actively seeking new business opportunities within local markets actively.
Insurance Consultant ( Sales Specialist )
ALICO, American Life Insurance
06.2009 - 03.2010
- Delivered tailored insurance presentations to diverse audiences, demonstrating the benefits of specific policies and coverage options.
Sales Representative
Vodafone Agent ( First )
11.2008 - 02.2009
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Representative
Vodafone Agent ( Lotus )
12.2007 - 08.2008
- Increased sales revenue by identifying and targeting high-potential accounts.
- Identified and tapped into new markets, significantly expanding customer base.
Sales & Reservation
Arabisque Hotel
08.2007 - 12.2007
- Resolved customer complaints professionally, ensuring timely follow-up and satisfactory resolutions.
- Conducted regular inventory audits to ensure availability of products for client reservations and timely reordering when necessary.
- Adhered closely to compliance regulations set forth by the company, ensuring accurate documentation and reporting of sales transactions.
- Collaborated with team members to share best practices and develop strategies for improving individual and team performance.
Education
Diploma - Social Media MArketing
Udacity
E-Learning 06.2024 - 10.2024
Diploma - Leadership & Management
Shaw Academy
London ( E-Learning ) 03.2024 - 06.2024
Diploma - Language Interpretation And Translation
Arab School of Translation
Egypt 04.2024 - 07.2024
Bachelor of Arts - English Literature
South Valley University
Qina, Egypt 09.2003 - 07.2007
Skills
Sales funnel management
Product marketing
Marketing Analytics
E-commerce Marketing
Advertising Campaigns
Influencer Marketing
Media Buying
Direct Mail Marketing
Google Adwords
Landing page optimization
Operations Management
Online Teaching
Content Creation
Excellent Communication
Oral communication
Team building
Public Speaking
Relationship Building
Public relations
Social Media Management
Accomplishments
- Supervised team of [4] Sales Representatives.
ª Graduation Project: (Poetry Translation).
A case study: Translating The Golden Odes of Love
.Into English Language.
Almu’llaqat Alsaba`
Experiences:
· Solid background in Translation ( Simultaneous & Written translation)
· Solid background in Public Relations.
· Solid background in Customer Service and Relations
* 2 Seasons of Tomorrow's Global Leaders Community, Soliya. With a
Project about Civilizations Dialogue versus Civilizations Conflict.
* A project about Literary Translation, Translating Poetry, A case study '
Translating the Golden Odes of Love(Al- Mualakat Al-Saba a)''.
Work Experiences:
A solid background in Sales ,Marketing, Social Media Marketing, Operation Management,
Software
Microsoft Office
Languages
Arabic
Native language
English
Proficient
C2
French
Beginner
A1
Spanish
Beginner
A1
Timeline
Diploma - Social Media MArketing
Udacity
06.2024 - 10.2024
Diploma - Language Interpretation And Translation
Arab School of Translation
04.2024 - 07.2024
Diploma - Leadership & Management
Shaw Academy
03.2024 - 06.2024
Freelance Social Media Marketing Instructor
Freelance
10.2020 - Current
Freelancer Social Media Marketer & Media Buyer
Freelance
12.2018 - Current
Operations Manager
Astonish Travel
10.2018 - Current
Freelancer English Course Instructor
Freelance
10.2018 - Current
Freelancer Translator
Freelance
01.2014 - Current
Corporate Sales Executive
Vodafone Egypt
03.2010 - 11.2013
Insurance Consultant ( Sales Specialist )
ALICO, American Life Insurance
06.2009 - 03.2010
Sales Representative
Vodafone Agent ( First )
11.2008 - 02.2009
Sales Representative
Vodafone Agent ( Lotus )
12.2007 - 08.2008
Sales & Reservation
Arabisque Hotel
08.2007 - 12.2007
Bachelor of Arts - English Literature
South Valley University
09.2003 - 07.2007
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