Dynamic Marketing Coordinator at Terumo Blood & Cell Technology with proven expertise in event planning and budget management. Successfully executed 17 high-impact events annually, enhancing team collaboration and achieving corporate objectives. Skilled in contract negotiation and logistical coordination, driving efficiency and ensuring compliance with corporate standards.
Overview
24
24
years of professional experience
Work History
Marketing Coordinator
Terumo Blood & Cell Technology
02.2009 - Current
Lead the planning and execution of around 17 events per year. This could include conferences, seminars, workshops, and other networking events specifically targeting the Middle East, Gulf, and Middle Africa regions. Arrangements include:
Contract agreements with the external organizers, ensuring that the terms are clear and align with the budget constraints set for the event.
Manage the event budget, ensuring all expenses are tracked and kept within allocated limits.
Monitor event costs and adjust as necessary to remain within budget, while maximizing event quality.
Work closely with sales teams to ensure that their objectives for participation in events are met.
Ensure that promotional materials, branding, and messaging align with corporate standards and event goals.
Prepare and process necessary legal agreements, such as speaker agreements, and contracts with vendors.
Ensure that all event plans comply with the internal company policies and legally approved.
Handle payments and financial requirements related to the events, ensuring timely execution.
Manage the arrangement and execution of the annual QBR meetings for Middle East, Gulf, and Middle Africa distributors in Dubai.
Plan and arrange for the annual Emerging Market Team meeting by selecting a location, securing a hotel contract, setting up the meeting room, and planning engaging team activities to enhance collaboration and team bonding.
Organize and oversee the arrangements for meetings and training held both at the Cairo office, ensuring the smooth execution of approximately 14 events annually.
Handle all logistical aspects of these events, including:
Prepare invitation letters to participants.
Coordinating accommodation arrangements to provide comfortable and convenient lodging for attendees.
Managing transportation logistics to ensure seamless travel for participants
Preparing and issuing certificates of completion to attendees, ensuring proper documentation of their participation.
Manage all office expenses, ensuring accurate tracking and documentation of financial transactions.
Collaborate closely with the finance team based in Brussels to ensure the timely submission of monthly financial reports, maintaining transparent and efficient communication to meet financial reporting deadlines.
Led the office renovation project in 2014 and 2018.
Marine Operation Manager/ Human Resources Executive
Namma Shipping Lines
Cairo
07.2005 - 02.2009
Company Overview: Established in 2002, operating passenger ships between ports of Egypt and Saudi Arabia with over 500 employees at different locations
Report to the General Manager of company, transformed HR from Administrative role to strategic business partner, including working with senior management to drive key business and implement performance initiatives
Responsibilities include:
Manage all the required international insurance certification for 5 vessels
Follow up with the different classification societies (BV, RINA, HRS….) the issuing and renewal of the ship’s certificates and required surveys
Handle travel arrangements air/land/sea and hotel bookings for executives and company guests
Liaising with department managers and ensuring proper flow of information to the General Manager
Coordinate and follow up with required agents for custom clearance for the company shipments and spare parts
Prepare leave and training plan for crew on board the vessels
Follow up with the embassies the issuing of visas for the company staff
Maintaining computerized sign-in/sign-off movements of ship’s crew in Oracle System
Maintain leave records and advise Finance & Accounting on leave entitlements
Preparing employment contracts for on board as well as shore personnel
Maintain all staff personnel files and ensure personnel filing systems are up to date
Established in 2002, operating passenger ships between ports of Egypt and Saudi Arabia with over 500 employees at different locations
Customer Service Representative
Masreya Information Systems (Xceedcc)
Smart Village
05.2003 - 07.2005
Company Overview: Established in 2003, the largest state of art Call Centre in the southern Mediterranean region is equipped with top-notch structural and electromechanical infrastructure
Employed as Customer Service Representative reporting to Team Leader and was responsible for:
Handling customer calls and complaints
Preparing minutes of staff meeting
Monitor newly recruits team members
Handle escalated cases
Assist team leader in preparing monthly reports
Telesales for Telecom Egypt products
Delegated team leader during his absence and follow up attendance, reports and all updates
Training new hired groups and deliver:
Products and Services training
System and Process training
Established in 2003, the largest state of art Call Centre in the southern Mediterranean region is equipped with top-notch structural and electromechanical infrastructure
Tour Guide – English
The Pharonic Village
Giza
01.2001 - 05.2003
Company Overview: More than 30 years old tourist attraction in Giza
Attending tour program for at least four groups per day and ensuring their satisfaction
Acting as guest relations coordinator for business development division
More than 30 years old tourist attraction in Giza
Education
Diploma - Executive Management
AMERICAN UNIVERSITY
Cairo
01.2012
Diploma - Human Resources Management
AMERICAN UNIVERSITY
Cairo
01.2008
Bachelor of Arts - English Department
UNIVERSITY OF CAIRO
Cairo, Egypt
01.2000
Skills
Operations Management
Event planning
Contract negotiation
Vendor management
Logistical coordination
Team collaboration
Effective communication
Work Planning and Prioritization
Planning and coordinating
Negotiation
Budget management
Time management
Problem solving
Attention to detail
Financial reporting
Languages
Arabic
First Language
English
Upper Intermediate (B2)
B2
French
Beginner (A1)
A1
Timeline
Marketing Coordinator
Terumo Blood & Cell Technology
02.2009 - Current
Marine Operation Manager/ Human Resources Executive
Namma Shipping Lines
07.2005 - 02.2009
Customer Service Representative
Masreya Information Systems (Xceedcc)
05.2003 - 07.2005
Tour Guide – English
The Pharonic Village
01.2001 - 05.2003
Diploma - Executive Management
AMERICAN UNIVERSITY
Diploma - Human Resources Management
AMERICAN UNIVERSITY
Bachelor of Arts - English Department
UNIVERSITY OF CAIRO
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