EMAN ELGENDY

• Developed innovative design concepts for branding and marketing campaigns.
• Collaborated with cross-functional teams to ensure design alignment with project goals.
• Managed multiple design projects simultaneously while adhering to strict deadlines.
• Mentored junior designers, providing guidance on best practices and creative techniques.
• Conducted client presentations to communicate design ideas and secure project approvals.

• Streamlined event scheduling processes, improving coordination between departments and vendors.
• Trained and mentored junior staff on ticketing systems and best practices for customer engagement.
• Analyzed sales data to identify trends, informing strategic decisions for future events.
• Collaborated with marketing team to create promotional campaigns, boosting ticket sales outreach.
• Implemented new ticketing software, increasing operational efficiency and reducing errors in transactions.

• Delivered exceptional customer service, resolving issues promptly and courteously.
• Provided exceptional customer service, addressing guest inquiries promptly and professionally.
• Maintained detailed records of client conversations and customer service.
• Provided exceptional customer service, addressing passenger inquiries courteously and knowledgeably.

Achieved credit card sales targets through phone and direct customer interactions , skilled in problem solving and maintaining excellent client relationships within the bank

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.