Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Eman Nabil

HR Section Head
Egypt,Cairo
Eman Nabil

Summary

Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across telecom, technical and tourism company environments.

Overview

14
years of professional experience
3
Certifications

Work History

Haader
Egypt, Cairo

HR Section Head
05.2021 - Current

Job overview

  • Oversee company payroll and performance evaluation systems.
  • Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
  • Reviewed time records for 100 to 150 employees to verify accuracy of information.
  • Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
  • Mentored junior team members, helping them develop the skills necessary for career advancement within the payroll field.
  • Calculated deductions and processed payroll for employees.
  • Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
  • Successfully transitioned from a manual to an electronic payment system for direct deposit enrollments, reducing paper waste within the organization.
  • Maintained employee confidence with secure handling of sensitive information during all stages of the payroll process.
  • Conducted annual salary reviews to ensure fair compensation across the organization based on market trends and internal benchmarks.
  • Design company policies and procedures.
  • Develop fair HR policies and ensure employees understand and comply
    with them.
  • Review and update our employment contracts and agreements.
  • Manage internal communication projects (like job satisfaction surveys).
  • Coordinate with department managers to forecast future hiring needs.
    Update current and design new recruiting procedures (e.g. job application).
  • Forecast hiring needs and ensures the recruitment process runs smoothly.
  • Plan, review and monitor the recruitment, selection and interviewing
    process to ensure that the process is applied and the selection criteria are
    met.
  • Supervise all personnel programs such as life and medical insurance,
    pension plans, vacations, sick leave, and any employee assistance.
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.

TravelYalla
Egypt, Cairo

HR Section Head
09.2019 - Current

Job overview

  • Built relationships with external recruitment agencies to source short- and long-term staff for roles across organization.
  • Provided expert legal advice on disciplinary and grievance issues to support management.
  • Screened, interviewed and hired candidates to facilitate smooth recruitment procedures.
  • Identified and solved complex strategy problems impacting management and business direction.
  • Compiled and updated employee files in electronic and paper formats to maintain accurate records.
  • Evaluated and resolved employee performance-based claims and harassment incidents.
  • Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.
  • Organized employee appraisal reviews to discuss performance with managers and assess compensation.
  • Kept working HR systems in compliance with current employment laws and made proactive changes to keep pace with industry trends.
  • Coordinate with department managers to forecast future hiring needs.
    Update current and design new recruiting procedures (e.g. job application).
  • Forecast hiring needs and ensures the recruitment process runs smoothly.
    ‑ Plan, review and monitor the recruitment, selection and interviewing
    process to ensure that the process is applied and the selection criteria are
    met.
  • Supervise all personnel programs such as life and medical insurance,
    pension plans, vacations, sick leave, and any employee assistance.
  • Oversee daily operations of the HR department.
  • Administered comprehensive and equitable compensation and benefit plans for staff to optimise onboarding process.
  • Organized orientations, events and activities for employees to deliver objectives of organization.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Enhanced employee retention by implementing effective onboarding and training programs.
  • Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
  • Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Recruited top talent to maximize profitability.
  • Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
  • Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
  • Developed strong relationships with hiring managers to better understand their needs, resulting in improved candidate selection.
  • Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.

Tourto Electronic Marketing ʻʼAttar Travelʼʼ
Egypt, Cairo

Senior HR Specialist
01.2019 - 08.2019

Job overview

  • Manage all personnel & payroll processes, Social Insurance, Income taxes,
    and Labor office relations.
  • Design job descriptions and specification for the whole company position.
  • Lead employees engagement activities.
  • Conduct performance appraisals to the whole employees twice per year to ensure that the employees' performance is aligned with organizational goals.
  • Deliver effective induction programs to familiarize employees with the
    company's culture, benefits, policies, and procedures.
  • Coordinate with department managers to forecast future hiring needs.
  • Forecast hiring needs and ensures the recruitment process runs smoothly.
  • Plan, review and monitor the recruitment, selection and interviewing
    process to ensure that the process is applied and the selection criteria are
    met.
  • Prepare monthly company payroll taking into consideration all actions that
    impact the payroll such as overtime, vacations, resignations, etc.)
  • Develops, recommends and supervise the implementation of personnel
    policies and procedures.
  • Supervise all personnel programs such as life and medical insurance,
    pension plans, vacations, sick leave, and any employee assistance.
  • Process employees' queries and respond in a timely manner.

Tourto Electronic Marketing ʻʼAttar Travelʼʼ
Egypt, Cairo

HR Generalist
09.2017 - 12.2018

Job overview

  • Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
  • Improved employee retention by implementing effective onboarding and training programs.
  • Overseeing the hiring process, which includes coordinating job posts,
    reviewing resumes, and performing reference checks.
  • Informing job applicants of job duties, responsibilities, benefits, schedules,
    working conditions, promotion opportunities, etc.
  • Stay up‑to‑date and comply with changes in labor legislation.
  • Provide support to employees in various HR related topics such as leaves,
    compensation etc. and resolve issues and problems.
  • Processing all personnel action forms and ensuring proper approval.
  • Maintain and update human resources documents, such as organizational
    charts, employee handbooks or directories, or performance evaluation
    forms.
  • Calculating the correct amount incorporating overtime, deductions,
    bonuses etc. with the assistance of a computer system.

Wasla Outsourcing
Egypt, Cairo

Recruitment Team leader
07.2017 - 11.2017

Job overview

  • Hiring more than 200 candidates in 15 different vacancies according to the
    annual manpower planning.
  • Implement the internal recruitment process and increase the internal
    vacancies opportunities.
  • Conduct job analysis process and update the job descriptions for more than
    20 different positions.
  • Responsible for the newly comers orientation sessions, and developing the
    orientation's program material.
  • Develops a competency‑based interview process.
  • Deliver Recruitment & Selection services based upon managing Key
    Performance Indicators (KPI).

Wasla Outsourcing
Egypt, Cairo

Recruitment Specialist
01.2016 - 06.2016

Job overview

  • Employment forecasting and planning to decide how many employees and
    budget we need.
  • Meeting with managers to discuss their needs.
  • Build pool of candidates.
  • Developing job description and job specification and create it for any
    position.
  • Recruiting and interviewing plan for each open position.
  • Effectively fill open positions.
  • Build and create applicant sources from inside the company by (Job
    Posting – Rehiring Former Employees – Succession Plan) and from outside
    company by (Internet – Advertising – Employment Agencies – ODRS – Walks
    in – Referrals).
  • Call the potential candidates for the interviews and preparing interviews
    issues like (English test and IQ test).
  • Inform applicants about the hiring procedures, working hours, benefits, and
    time off.

IMI International
Egypt, Cairo

Recruitment Specialist
10.2015 - 12.2015

Job overview

  • Wrote and published job descriptions for complex roles.
  • Headhunted candidates by identifying and approaching targeted individuals to client specifications.
  • Resourced, inducted and onboarded over 1500+ staff annually.
  • Build pool of candidates.
  • Conducted pre-screening checks and interviews with applicants.
  • Developing job description and job specification and create it for any
    position.
  • Recruiting and interviewing plan for each open position.
  • Effectively fill open positions.
  • Build and create applicant sources from inside the company by (Job Posting
  • Rehiring Former Employees – Succession Plan) and from outside company
    by (Internet – Advertising – Employment Agencies – ODRS – Walks in –
    Referrals).
  • Call the potential candidates for the interviews and preparing interviews
    issues like (English test and IQ test).
  • Inform applicants about the hiring procedures, working hours, benefits, and
    time off.

Kidzania Cairo
Egypt, Cairo

Operations Coordinator
01.2014 - 09.2015

Job overview

  • Supervise and manage zupervisors keeping them on track by overseeing
    their work and analyzing their performance on a regular basis.
  • Help and handle visitors and solve their problems.
  • Make sure that every establishment has all daily materials to start the shift.
  • Train zupervisors and make them ready for dealing with kids.
  • Supervising the work activities and suggesting implementing changes,
    which will make the output more effective.
  • Use the companyʼs proprietary online systems to manage daily tasks to
    include placing warehouse work order, daily sorting and data mining for
    daily reports.
  • Plan, schedule and manage daily inventory to insure appropriate and timely
    inventory turns.
  • Responsible for a team of 50 members and Submit the monthly schedule
    according to the headcount analysis.
  • Keeping the employees on track by overseeing their work and analyzing
    their performance on a regular basis.
  • Ensure workflow and processes are followed as needed to achieve business
    objectives and maximum level of operational efficiency.

Kidzania Cairo
Egypt, Cairo

Establishment Zupervisor
06.2013 - 12.2013

Job overview

  • Supervise and manage kids and dealing with them in some activities and
    help them to know the meaning of earn kidzania currency.
  • Elaborate that all tools of the establishment is complete and prepared.
  • Teach kids and help them to understand the content of the activity.
  • Handle angry parents and visitors.

Vodafone
Egypt, Cairo

Customer Care Representative
07.2011 - 07.2012

Job overview

  • Handling outbound calls.
  • Handle customer's complaints.
  • Ensure customer satisfaction.
  • Know‑how on how to deal with internal and external customers either on
    phone or face to face.

Etisalat
Egypt, Cairo

Customer Service Advisor
04.2010 - 07.2011

Job overview

  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
  • Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

Education

Cairo University
Cairo

Diploma of Higher Education from Mass Communication

Skills

Computer Skills:

Certification

Human Resources Diploma.

Timeline

HR Section Head

Haader
05.2021 - Current

HR Section Head

TravelYalla
09.2019 - Current

Senior HR Specialist

Tourto Electronic Marketing ʻʼAttar Travelʼʼ
01.2019 - 08.2019

HR Generalist

Tourto Electronic Marketing ʻʼAttar Travelʼʼ
09.2017 - 12.2018

Recruitment Team leader

Wasla Outsourcing
07.2017 - 11.2017

Recruitment Specialist

Wasla Outsourcing
01.2016 - 06.2016

Recruitment Specialist

IMI International
10.2015 - 12.2015

Operations Coordinator

Kidzania Cairo
01.2014 - 09.2015

Establishment Zupervisor

Kidzania Cairo
06.2013 - 12.2013

Customer Care Representative

Vodafone
07.2011 - 07.2012

Customer Service Advisor

Etisalat
04.2010 - 07.2011

Cairo University

Diploma of Higher Education from Mass Communication

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Eman NabilHR Section Head