Engy Ashraf

Experienced in branch management with a focus on operational efficiency and customer satisfaction. Utilize leadership skills to promote team development and ensure policy compliance. Demonstrates a track record of effective financial oversight and strategic planning, showcasing in-depth knowledge of branch operations. Dedicated to surpassing customer expectations and cultivating high-performing teams. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

• Administrative Assistance
• Banking & Finance
• Business Operations
• Customer Service
• Management
• Marketing
• Retail

• BBSA (Basic Business Skills Acquisition) internship
• Includes: Developed Language sponsored by Berlitz.
• Computer skills.
• Enhanced presentation and project development skills.
• Acquired basic business skills including marketing, sales, banking, accounting, business correspondence, report writing
• Quality Management course sponsored by the Arab Academy for Science and Technology & Maritime transport.
• Communication skills hosted by Dale Carnegie.
• Russian Language sponsored by MODLI.

A versatile and results-oriented professional who brings enthusiasm for storytelling and business growth. A history of using analytical and communication skills to achieve positive outcomes, combined with a foundational journey in data analysis and training AI models. I combine a strong financial knowledge with a unique path studying Ancient Civilizations at Ain Shams University, which I think gives me a unique perspective. I am dedicated to exceeding customer expectations and building high-performance teams. I am a native speaker of Arabic, and I speak English (Excellent), and have some skills in French, Italian, and Russian, and was also trained to fine-tune AI, to create photo and video edits.