Engy Abadeer

2021-Sep Current

Arab African International Bank

PA for AMD & Corporate Institutional

Sep: 2021-Till Present

Egypt, Dubai, Lebanon

As a PA and Executive Assistant for this critical position for the AMD, I constantly provide all the support that matters for the ongoing requirements.

• Ensuring that AMD meetings takes place in the agreed daily /monthly manner & fulfilling its agreed forum outline from each department.

• Attending Top Management meeting for follow-up all operational aspects aligning with team for the deliverables and due dates for each action agreed upon.

• Sending and receiving CBE letters for approvals requirements.

• AMD Appointments coordination with team members & respective stakeholders (Local & Global) ensuring that meetings are smoothly done on time via (Physical & Teams)

• New Project: join the new special project in regard of smoothly and accurate due date.

• Nurture engagement and clear directions setting

• Ensure KPIS for newcomers’ employees have objectives with clear & measurable Matrix after 3 months with HR team.

• Logistical aspects for AMD events

• Travels arrangement related to all bookings.

2018-Aug 2021-Aug

Work Experience

Henkel Company

PA for GM

Egypt, Region

Regnal Office Manager , Egypt

• Excom Meeting /Top Meeting attending follow-up with action points to meet the deadline.
• Handling VC meeting with global team Dusseldorf.
• Preparing presentation for GM.
• Compile all data for the board meetings.
• Set up a system to ensure follow up and follow through on all project deadlines and responses.
• Liaise with facilities as necessary concerning office requirements Manage filing and records.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensures operation of equipment by completing preventive maintenance requirements, following
• Team Building best organizer and content (Awarded)
• Learned and adapted quickly to new technology and software applications.
• Resolved problems, improved operations and provided exceptional service.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

• Assumes responsibility for the management of services and processes that support the core business of the organization. Ensures that the organization has the most suitable working environment for its employees and their activities. Provides focus on using best business practice to improve efficiency, by reducing operating costs whilst increasing productivity. This role requires involvement at both the strategic planning and day-to-day operations level
• Responsible for the following aspects of the supply chain: sourcing, purchasing, transport, warehousing and distribution. Also involved in identifying and implementing initiatives to reduce the overall supply chain cost base.
• As an executive assistant to the Middle East & North Africa Business Unit President, I constantly provide ongoing support to the BU President on general business development issues. In addition, I consistently represent the BU President with different stakeholders, Bottlers, Key Customers, Community Groups, Boards, Public and Private Organizations, Governments and various legislative agencies
• Monitoring data management to keep accurate product, contract, pricing and invoicing information.
• Working closely with suppliers and customers to improve operations and reduce cost.
• Team Building best Creative idea in Rome (Awarded)

Ensuring the personal safety and safe working environment of staff.

Communicating needs & objectives to managers & key personnel in procurement, logistics & distribution.

• Negotiating contracts to reduce costs and achieve maximum efficiency.
• Providing accurate routing information to ensure that delivery times and locations are coordinated.
• Accurately calculating total supply chain costs in relation to proposed new projects.
• Obtaining quotes for transportation and also making cost comparisons.

PROFESSIONAL EXPERIENCE Supply Chain Management.

Extensive knowledge of coordinating all of the entities involved in a supply chain.

• Knowledge of managing returns and rejections professionally & promptly with suppliers.
• Extensive experience in the strategic planning and transportation of products.
• Experience of liaising with forwarders and overseas companies to arrange collections.
• Able to negotiate rates with local contractors and also international companies.
• Planning of procurement, production, inventory control, logistics and distribution.
• Possessing creative problem-solving and analytical skills.
• Proven ability to ensure that products are delivered in a good state and on time.
• Willingness to work unusual hours.
• Highly effective motivator with strong written and spoken communication skills.
• An ability to handle the pressures arising from having to meet deadlines and targets.
• Able to evaluate complex situations and find solutions for them.

Having a passion for delivering excellent customer service in a cost effective way.

KEY COMPETENCIES AND SKILLS as Executive Assistant to General Manager

General Administrative Work

• Maintains confidentiality and protects operations by keeping information confidential.
• Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.
• Maintain internal TCCC contact details for use by principals.
• Maintain external contact details for key stakeholders.
• Provide support for the senior principals’ activities.

Set up a system to ensure follow up and follow through on all project deadlines and responses.

• Prepare and manage principals’ expenses – includes expense reports, and ensuring his/her credit card(s) are valid and paid forLiaise with facilities as necessary concerning office requirements Manage filing and records.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications
• Scheduling of meetings.
• Distribution of the principals’ calendars to direct reports and others.
• Managing requests for meetings by key stakeholders or other outside parties.
• Travel arrangements

Arranging for all travel, hotel bookings and pick up.

Ensuring passport and visa’s are current and in good order.

Prepare detailed itineraries for use by senior principals.

Preparation, facilitation and co-ordination of meetings with key stakeholders

Arrange necessary accommodation

Arrange necessary travel arrangements

• Developed strong relationships with vendors by negotiating competitive pricing agreements and fostering long-term partnerships.
• Trained new employees on company procedures, policies, and product knowledge to ensure seamless integration into the team.
• Created and implemented measures to improve beverage distribution methods, equipment, and customer service and continuously analyzed customer needs.
• Enhanced brand visibility by organizing promotional events, tastings, and trade shows to showcase products and engage customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Responded to customer requests for products, services, and company information.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.