Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enjy Taha

Giza

Summary

Fresh grade from Faculty of Commerce English Section 2022, Having experience in the customer service field for 14 months, experience with mass hiring for 6 months, and a Diploma in HR.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Technical Support

Intelcia
10.2023 - 03.2024
  • I used to assist US customers in matters such as Internet and Video by going through troubleshooting processes using no less than five tools at a time and consulting with the other departments to provide the customers with a satisfying, helpful and high-quality service.

Sales Representative and Customer Service

Sutherland
02.2023 - 09.2023
  • I used to work as a customer care representative at Hilton US Hotels Account. I provided help to our customers regarding their reservations, booking and/or canceling their rooms or sweets, and simultaneously informed them of all of the answers to their questions and inquiries.

Freelancer HR Recruiter

Work Egypt
10.2022 - 03.2023
  • I used to source qualified candidates who matched our standards for the vacancies available. Then, go through the recruitment cycle by screening their CVS and filling them in. going forward with the interview process and the selection part.

Sales Specialist

JOY Team
08.2021 - 02.2023

I was responsible for marketing and sales at upper Egypt to using my skills and connections with students .

Sales And Marketing Specialist Manager

Misr Academy For Training And Consulting
08.2019 - 03.2022

I used to manage and guide the newcomers and I was responsible for marketing the courses and helping the candidates to figure out the opportunities to benefit from the courses which were matching their interests.

Education

Bachelor of Accountancy - Accounting And Business Management

Faculty of Commerce English Section Bani Suif University
Bani Suif, Bani Suif
07.2022

Skills

  • Customer service
  • Communication skills
  • Microsoft office
  • Sales
  • Time management
  • Teamwork
  • Presentation Skills

Certification

HR certified by the Society For Human Resource Management.

Languages

Arabic
Native language
English
Upper intermediate
B2
French
Elementary
A2

Timeline

Technical Support

Intelcia
10.2023 - 03.2024

Sales Representative and Customer Service

Sutherland
02.2023 - 09.2023

Freelancer HR Recruiter

Work Egypt
10.2022 - 03.2023

Sales Specialist

JOY Team
08.2021 - 02.2023

Sales And Marketing Specialist Manager

Misr Academy For Training And Consulting
08.2019 - 03.2022

Bachelor of Accountancy - Accounting And Business Management

Faculty of Commerce English Section Bani Suif University
Enjy Taha