Accomplished professional with hotel property management systems, including Opera 5.0.1, and accounting systems such as Sun Systems 4.8, 6.2, and 10. Demonstrates proficiency in balance sheets, core accounting operations, cost control, budgeting, accounts receivable and payable, and general ledger management.
Seasoned professional with focus on front office management and guest relations. Drive operational excellence and enhance guest satisfaction by leveraging strong leadership and problem-solving skills. Foster team collaboration and implement streamlined processes to ensure seamless daily operations.
Work History
Front Office Manager
6 Years 3 Months
Revan Palace Hotel | RIYADH, Saudi Arabia | 06.2020 - 09.2026
Cultivated professional environment through effective staff management.
Liaised with different departments, ensuring seamless communication.
Identified skills gaps and arranged relevant training to upskill clerical team.
Scheduled staff and delegated assignments to adequately cover operational and project requirements.
Maintained reception area to provide welcoming atmosphere.
Oversaw financial transactions at front desk, maintaining accuracy and integrity at all times.
"Increased average occupancy rate from 72% to 88% within 6 months through targeted upselling strategies."
General accountant
2 Years 1 Month
Revan Palace Hotel | RIYADH, Saudi Arabia | 11.2017 - 12.2019
Resolved accounting discrepancies for improved accuracy in financial reports.
Ensured seamless tax filing procedures with meticulous maintenance of all taxation records.
Increased average occupancy rate from 72% to 88% within 6 months through targeted upselling strategies.
Accountant
1 Year 5 Months
Al Basma Company | Alexandria, Egypt | 04.2016 - 09.2017
Generated accurate financial reports using advanced software tools.
Performed thorough expenditure tracking, preventing overspending.