ESLAM MOHAMED MAHMOUD AHMED
Supervisor
Kuwait City
Summary
-I am skilled in utilizing Microsoft Word and Excel for various tasks. -I am adept at using Excel for data analysis, creating spreadsheets, and generating reports _I have a proven track record of creating visually appealing presentations in PowerPoint and analyzing complex datasets in Excel to identify trends and patterns.. I gained valuable experience as a delivery driver, navigating various routes and ensuring timely deliveries. This hands-on experience provided a solid foundation for my subsequent role as an Operations Supervisor. _
Overview
8
8
years of professional experience
2
2
Languages
Work History
Operations Supervisor
Kpost
05.2016 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Bachelor of Arts - Bachelor of Arts in Sociology
E.g. Assiut University
E.g. Assiut 04.2001 -
Skills
Operations Management
Accomplishments
- Proficiency in computer software (Excel, word, Management projects)
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Flexibility
- Results-oriented
- Teamwork
- Critical thinking
- Process improvement
- Training and development
- Customer service
- Risk management
- Ability to work under pressure
languages
"Native Arabic speaker, proficient in English. Able to communicate effectively with clients from diverse backgrounds."
Timeline
Operations Supervisor
Kpost
05.2016 - Current
Bachelor of Arts - Bachelor of Arts in Sociology
E.g. Assiut University
04.2001 -
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