ESLAM MOHAMED MAHMOUD AHMED
Supervisor
Kuwait City
Summary
-I am skilled in utilizing Microsoft Word and Excel for various tasks. -I am adept at using Excel for data analysis, creating spreadsheets, and generating reports _I have a proven track record of creating visually appealing presentations in PowerPoint and analyzing complex datasets in Excel to identify trends and patterns.. I gained valuable experience as a delivery driver, navigating various routes and ensuring timely deliveries. This hands-on experience provided a solid foundation for my subsequent role as an Operations Supervisor. _
Overview
8
8
years of professional experience
2
2
Languages
Work History
Operations Supervisor
Kpost
05.2016 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Education
Bachelor of Arts - Bachelor of Arts in Sociology
E.g. Assiut University
E.g. Assiut 04.2001 -
Skills
Operations Management
Customer Relations
Performance monitoring
Staff Supervision Project Management Shipping and receiving Warehouse Operations Operational Efficiency Transportation Management Operational Excellence Warehousing Operations Fleet Management Logistics Planning Operational Oversight Performance Evaluation
Scheduling Coordination
Logistics Management
Accomplishments
- Proficiency in computer software (Excel, word, Management projects)
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Flexibility
- Results-oriented
- Teamwork
- Critical thinking
- Process improvement
- Training and development
- Customer service
- Risk management
- Ability to work under pressure
languages
"Native Arabic speaker, proficient in English. Able to communicate effectively with clients from diverse backgrounds."
Timeline
Operations Supervisor
Kpost
05.2016 - Current
Bachelor of Arts - Bachelor of Arts in Sociology
E.g. Assiut University
04.2001 -