Esmat Sayed Ramadan
Business Analyst Manager
Cairo
Summary
Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Organized, dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
Work History
Business Analyst Manager
Export Development Bank of Egypt, EBank
03.2020 - Current
- Understanding business needs of multiple stakeholders
- Gathering & analyzing business requirements and map the requirements to the system’s functionalities
- Facilitating the negotiation of requirements among multiple stakeholders
- Document all business requirements
- Performing a GAP analysis for the applications and the business demands
- Collaborate with information technology personnel to streamline operations and foster awareness of change strategies
- Implementing communications and training strategies designed to create organizational change
- Lead/facilitate meetings with client to ensure an understanding of the current company culture, and jointly develop a change adoption plan
- Manage medium-large scale It projects or a portfolio of smaller projects
- Ensure project completion within agreed time, cost, and quality standards
- Ensure project resources are effectively utilized
- Ensure strict, structured, and auditable project management process
- Lead and assist in defining business requirements for projects
- Lead and hands-on in the functional and technical analysis
- Lead and hands-on functional and technical testing
- Lead the project deployment and migration tasks
Senior MIS Analyst & Application support
Abu Dubai Islamic Bank, ADIB Egypt
07.2013 - 07.2016
- MIS: analyzing business requirements
- Create & Update universes
- Design and develop reports using SAP BO
- Supporting and administrating BO Servers
- Developing projects using SAS Software
- Application support: Supporting core banking applications (Core system (Phoenix) & Islamic finance System & Salary System & bank automation System)
- Performing a GAP analysis for the applications and the business demands
- Troubleshooting issues and evaluating the risks & Develop fixes & Submit issues for vendors
- Test fixes received from vendors
Senior System Engineer, SAAS Testing CoE
Vodafone International Service
07.2016 - 02.2020
- MIS: Gathering & analyzing business requirements
- Create & Update ETL
- Design and develop reports using Totalview
- Supporting and administrating TotalView Servers
- Creating dashboards using Qlikview
- Design and develop reports using HPALM
- Systems Engineering & Automation: Supporting all Testing Tools used in the TSS (HPALM, Performance center, AMP, Mobile Center, testshell…)
- Performing a GAP analysis for the applications and the business demands
- Troubleshooting issues and evaluating the risks & Develop fixes & Submit issues for vendors
- Test fixes received from vendors and deploy them
- Automate Scripts for monitoring and testing
- Systems integration
BI Consultant
Iffco International for Food industry
05.2013 - 07.2013
- Implementing Qlikview system, developing main dashboards and helping in converting exist BO reports to QlikView Reports
BI Consultant and Qlikview developer
Vertika for Enterprise business solutions
06.2011 - 07.2013
- Gathering & analyzing business requirements
- Data Gathering
- Design and develop dashboards & reports using QlikView
- Training & Supporting business users
Education
Diploma in Systems developing - Computer Systems Analysis
Information Technology Institute ITI
01.2011 -
Bachelor of Science - computer science and statistics Department, Faculty of Science
Ain Shams University
01.2009 -
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INFORMATION TECHNOLOGY INSTITUTE(ITI)
09.2010 - 05.2011
Skills
Excellent communication and interpersonal skills
Good presentation skills
Strong analytical and problem-solving abilities
Proficiency in data analysis and visualization tools
Understanding of business processes and industry trends
Tel
+2 (02) 2283- 1876
Jobobjectives
To secure a Business Analyst position where I can leverage my analytical skills and domain expertise to drive process improvement, enhance operational efficiency, and contribute to the organization's overall success.
Personal Information
- Place of Birth: Cairo, Egypt
- Date of Birth: 09/24/1988
- Religion: Muslim
Softskillscourses
- Communication skills
- Presentation skills
- Business report writing
- Project management
- Interviewing skills
- Marketing
- Leadership
- Creative thinking
- Organizational behavior
Timeline
Business Analyst Manager
Export Development Bank of Egypt, EBank
03.2020 - Current
Senior System Engineer, SAAS Testing CoE
Vodafone International Service
07.2016 - 02.2020
Senior MIS Analyst & Application support
Abu Dubai Islamic Bank, ADIB Egypt
07.2013 - 07.2016
BI Consultant
Iffco International for Food industry
05.2013 - 07.2013
BI Consultant and Qlikview developer
Vertika for Enterprise business solutions
06.2011 - 07.2013
Diploma in Systems developing - Computer Systems Analysis
Information Technology Institute ITI
01.2011 -
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INFORMATION TECHNOLOGY INSTITUTE(ITI)
09.2010 - 05.2011
Bachelor of Science - computer science and statistics Department, Faculty of Science
Ain Shams University
01.2009 -