Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Esraa Adel

Giza

Summary

Quality Assurance Analyst with experience in detailed technical specifications. Offers collaborative style and has outstanding communication skills. Expertise in test reporting and defect resolution. Self-motivated Quality Assurance Analyst with outstanding oral and written communication skills. Extensive knowledge in computer software development. Solid background performing quality assurance testing and consultative services for customers. Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Highly communicative and experienced in data analysis. Eagerly collaborates with development teams to identify and resolve issues. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality Analyst position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Quality Assurance Analyst

WE Company
11.2020 - Current
  • Created and achieved product quality objectives and met product specifications.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
  • Organized and maintained work environment to allow for maximum productivity.
  • Fixed identified issues to improve workflows.
  • Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
  • Mentored and coached team members on QA topics and strategies.

Digital Support GSM-ADSL Specialist

WE Company
05.2019 - 11.2020
  • Followed all company policies and procedures to deliver quality work.
  • Developed and implemented systems to track customer feedback and satisfaction.
  • Collaborated with internal departments to align marketing campaigns.

Education

Bachelor of Commerce - Accounting

Cairo University
Giza
07.2017

Skills

  • Mentoring and Training
  • Quality Assurance
  • Data Analysis
  • Quality Processes
  • Framework Development
  • Bug Tracking
  • Technical Analysis
  • Test Planning
  • Technical Support
  • Root Cause Analysis
  • Call Monitoring

Languages

Arabic, English
Native language
English
Intermediate
B1

Timeline

Quality Assurance Analyst

WE Company
11.2020 - Current

Digital Support GSM-ADSL Specialist

WE Company
05.2019 - 11.2020

Bachelor of Commerce - Accounting

Cairo University
Esraa Adel