Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Esraa Mohamed

Alexandria,Egypt

Summary

Accomplished Riders Lead with 4 years of experience, leading 3PLS teams to achieve KPIs targets through dedicated supervision. Handling Working hours and 3PLS performance effectively and efficiently for improved company productivity and profitability.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work history

Riders Captain

Talabat
Alexandria, Egypt
01.2020 - Current

I've been working in Talabat Science 2020

My journey at Talabat

I started as Captin then patrol then trainer and lately captain again & Project manager assistant for Girls at Talabat

  • Ensured the safety of Riders and vessels by adhering to all maritime Talabat laws and regulations.
  • We maintained strong leadership skills with effective delegation of responsibilities to enhance the 3Pls performance.
  • Strengthened teamwork amongst 3PLs to increase operational efficiency.
  • Established clear communication channels for efficient operations on board.

Delivery rider

Talabat
Alexandria, Egypt
01.2019 - 06.2021
  • Ensured timely delivery by adhering strictly to scheduled routes and stops.
  • Maintained vehicle cleanliness for professional representation of Talabat company.
  • Achieved customer satisfaction with prompt and courteous service To maintain Talabat image for cst.
  • Checked orders before dispatch, ensuring accuracy.
  • Read maps and followed directions for efficient route planning.
  • Provided excellent customer interaction whilst delivering products.
  • Handled cash and card payments upon delivery, maintaining financial security.
  • Liaised with dispatch team to coordinate deliveries effectively.
  • Used GPS systems effectively for accurate navigation during deliveries.

Education

Diploma of Higher Education - Commercial

El omlaya University
Alexandria
09.2015 - 09.2018

Skills

  • Staff supervision
  • Project management
  • Microsoft office expertise
  • Performance evaluation
  • Process optimisation
  • Strategic planning capability
  • Data analysis competence
  • Logistics coordination
  • Time management mastery
  • Workflow improvement strategies
  • Professional communication
  • KPI monitoring and reporting
  • Critical thinking
  • Onboarding strategy development
  • New hire orientation
  • Talent management strategies

Languages

English
Upper intermediate
Arabic
Proficient (C2)

Affiliations

  • Football
  • Riding motorcycles

Timeline

Riders Captain

Talabat
01.2020 - Current

Delivery rider

Talabat
01.2019 - 06.2021

Diploma of Higher Education - Commercial

El omlaya University
09.2015 - 09.2018
Esraa Mohamed