I am seeking for a challenging position, where I can utilize my skills, benefit from my education and gain experience.
Overview
18
18
years of professional experience
2002
2002
years of post-secondary education
2
2
Languages
Work History
Head of KA
Beko
04.2020 - Current
Manages major strategic accounts nationwide.
Responsible for the realization of sales objectives within the assigned group of accounts.
Responsible for maintaining relationships with the key account.
Negotiation and closing of major customers contract deals.
Coordinates the activities of all functions with whom the customer has direct contact in order to provide a consistent and cohesive service.
Monitors competitive activity within accounts and disseminates information to relevant parties.
Responsible for providing ongoing support to high value clients.
Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts.
Sales Manager
Beko Egypt Trading llc
01.2013 - Current
Manages major strategic accounts nationwide.
Responsible for the realization of sales objectives within the assigned group of accounts.
Responsible for maintaining relationships with the key account.
Negotiation and closing of major customers contract deals.
Coordinates the activities of all functions with whom the customer has direct contact in order to provide a consistent and cohesive service.
Monitors competitive activity within accounts and disseminates information to relevant parties.
Responsible for providing ongoing support to high value clients.
Implement business strategies to achieve profitable business relationships and identify new revenue opportunities with major accounts.
KA Sales Supervisor
Beko
03.2020 - 01.2018
KA sales supervisor responsible for all KA customers targets sell in and sellout.
Forecast customers’ needs during year and update the plan on monthly basis.
Negotiate the terms of agreement and closing sales.
Monitor Performance and setting sales targets for KA Promoters and motivating them to reach targets.
Possibly dealing with some major customer accounts.
Keep up to date with products and competitors.
Attend weekly team meeting and sharing best practice with colleagues.
Marketing Specialist
Beko
12.2017 - 01.2017
Marketing specialist at Beko responsible for KA trade marketing.
Sales Executive
Beko
12.2016 - 01.2013
Sales executive at Beko responsible for sale and collection to all KA customers.
Area Manager
Ragab sons
01.2012 - 12.2012
Home delivery, distribution of the work schedule, analyzing sales and increase sales for home delivery stores.
Responsible for answering customer's calls; registering their data on the system and respond to their inquiries.
I make follow for Customer satisfaction measure, responsible for handling customer complaints, responsible for communication between customer & service department and resolving customer's problems.
Sales
Out source Olympic
03.2009 - 11.2011
I attended the Cairo International Fair which is held annually (3-2009 & 3-2010) for Olympic as a sales rep and also the Cairo tourism and shopping, also another exhibition for Electronics of electrical Olympic Fair.
There is also another exhibition of Olympic at Rehab for one month which I attended.
I attended another fair which was held under auspices of Olympic which was held at conference room which was called super market at the years 2010-2011.
Worked at Head office store for Olympic.
Senior Acting as Leader
Wasla contact center
02.2007 - 03.2009
Responsible for Answer customer's calls; log them on the system and respond to their inquiries.
Customer satisfaction measure, responsible for handling customer complaints, responsible for communication between customer & service department and resolving customer requests.
Education
B.Sc. Education - Environmental Sciences
Ain Shams University
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Military Status
Completed
Personal Information
Date of Birth: 01/27/81
Gender: Male
Nationality: Egypt
Marital Status: Married
Technical Summary
Basic Business Skills Acquisition program (BBSA), Future Generation Foundation, 08/05 to 12/05, Enhanced Presentation & project development skills, Developed Language and Computer skills, Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing, ICDL, Ministry of Communication, Very Good