Eyad Lashin

Pharmaceutical arm for Mubadala Investment Company which is a sovereign wealth fund owned by the Government of Abu Dhabi, UAE.

• Budgeting, Planning, Performance Monitoring, Target Settings, KPIs, Strategic initiatives, process enhancement, analytics, MIS
• My responsibility is driving organizational success by overseeing business performance management, strategic decision-making, and data-driven insights. This role integrates analytics, financial management, and operational execution to enhance efficiency and innovation in pharmaceutical operations, supporting the company's mission of delivering high-quality healthcare solutions.
• Lead the development and implementation of business performance strategies to ensure operational excellence.
• Oversee performance monitoring systems, including KPIs and dashboards, to measure success across all business units.
• Drive data-driven decision-making by leading the collection, analysis, and dissemination of business intelligence.
• Collaborate with cross-functional teams to identify growth opportunities and operational efficiencies.
• Provide strategic insights to the executive team to support long-term business goals and market positioning.
• Manage the integration of advanced analytics and AI tools to enhance forecasting, market analysis, and customer insights.
• Ensure alignment of financial performance with organizational goals by optimizing budgeting and resource allocation.
• Lead competitive intelligence efforts to stay ahead of industry trends, market shifts, and emerging opportunities.
• Foster a culture of innovation and continuous improvement within the organization.
• Build and lead a high-performing team specializing in business analytics, market research, and performance management.
• Ensure compliance with regulatory standards and uphold data privacy and security practices.
• Generate data, integration, and daily dashboard for all levels under each sector to monitor sales performance.
• Manage monthly incentive scheme for all front liners based on smart KPIs and effective scorecards, with an efficient incentive scheme.

• New centralized and independent function directly reporting to the CEO, core function to have a full view across all banking sectors' performance for the CEO and BOD for any critical business decisions, unified data source for internal and external reporting. Generate data integration, daily dashboard for all levels under each sector to monitor sales performance.
• Lead the establishment and strategic direction of the Centre of Excellence (CoE), ensuring alignment with the bank's vision and goals.
• Report directly to the CEO, providing strategic insights and updates on CoE initiatives and their impact on organizational performance.
• Identify opportunities to improve efficiency, innovation, and competitive positioning across banking operations.
• Oversee the development and implementation of standardized best practices, frameworks, and tools to drive operational excellence.
• Collaborate with the executive leadership team to embed CoE-driven improvements across all business units.
• Spearhead the adoption of emerging technologies, data analytics, and innovative methodologies to enhance customer experience and operational outcomes.
• Monitor and measure the success of CoE initiatives through key performance indicators (KPIs) and regular performance reporting to the CEO and board.
• Drive organizational transformation by fostering a culture of continuous improvement and innovation.
• Build and manage a high-performing team of subject matter experts, ensuring they provide expert guidance across various functions.
• Ensure compliance with banking regulations and industry standards while promoting ethical business practices.
• Act as a change agent, facilitating knowledge sharing and cross-functional collaboration to support organizational growth.
• Represent the CoE in external engagements, showcasing the bank's commitment to operational and strategic excellence.

• It is a group-level function directly reporting to the Group Chief of Retail & Private Banking that includes six sectors, with a total of more than 4,000 employees: Sales Distributions, Products, Collections, Retail Operation, VIP, and Business Effectiveness & Real Estate.
• To provide centralized MIS and business/financial analytics support across Group Retail and Private Banking, and unify Group performance and KPI figures into dashboards, event reports, and ad-hoc reports.
• Generate data, integration, and daily dashboard for all levels under Retail and Private business to monitor the sales performance.
• Manage monthly incentive schemes for all front-liners based on smart KPIs and scorecards.
• Generate the yearly targets based on the top management direction (top-down/bottom-up) to ensure alignment with the direction, while remaining reachable.
• Supporting the retail business requirements and ad hoc requests on performance management and reporting.
• Monitor, administer, and continuously update/revise budgets if required, with impact analysis, in coordination with stakeholders.
• Monitor and control budget allocations, expenditures, fund balances, and related financial activities.
• Maintain the budgeting policies and procedures manual. Create a propensity model to calculate the probability of sales (cross-selling)/upgrade in the top of the current product through the four steps of data preparation, modelling, implementation, and ROI analysis.
• Create a churn model to predict customers who potentially will churn in the short or long term.
• Develop experimental design approaches to validate findings or test hypotheses.
• Partner with the data stewards to define the data quality expectation in the context of the specific use case.
• Manage, prepare, and present all Group strategy, three-year business plan, and budget across Group Retail and Private Banking.
• Identify development gaps and growth potential, and develop concrete enhancements to expand productivity and achieve business objectives across all groups.
• Provide Executive Management with the required feasibility studies, and expected ROI for all new projects and businesses.
• Maintain awareness of market trends in the retail and private banking industry, understand forthcoming customer initiatives, and monitor what competitors are doing.
• Provide support in the review of potential new branch locations, in cooperation with appropriate stakeholders, to determine expected sales and portfolio growth, and feasibility.
• Conduct one-to-one and group meetings to determine the threshold for each figure related to Group Retail and Private Banking dashboards
• Set the compatible alert system/pre-alert system for deviations/forecast in terms of the agreed threshold, and ensure applying of business and budget updates.
• Ensure smooth slice and dice of the day-to-day data and data segregations easily, in order to determine the weakness areas smoothly.
• Drive and maintain cost optimization initiatives for Retail and Private Banking across all channels.
• Periodically review financial data for reasonableness, investigate and resolve unusual or incorrect items.
• Provide advice and technical assistance with cost analysis, physical allocation, and budget preparation across.