Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ezz Eldin Sayed Abbas

Computer Science Fresh Graduated
Cairo

Summary

Detail-oriented Customer Service professional with a strong background in Computer Science and technical support. Possesses excellent technical skills, with extensive experience in troubleshooting, sales, and providing customer-centric solutions. Proficient in using a wide range of software and computer systems, with a solid understanding of technical processes and customer service best practices. Adept at handling complex inquiries, ensuring high levels of customer satisfaction, and delivering timely resolutions in fast-paced environments

Overview

6
6
years of professional experience
3
3
Certifications

Work History

Sales and Marketing

Melok El Tabaa
07.2024 - Current

Reception Team Leader

XFit Gym
09.2023 - 12.2024

General Manager

XFit Gym
01.2024 - 07.2024

Project Manager

Delalat Company For Security Guards and General Co
07.2020 - 12.2022

Technical Support ICC (In Door)

Vodafone EG
01.2019 - 01.2020

Education

Bachelor of Science - Computer Science And Programming

Misr University For Science And Technology
6th Of October City
08.2024

High School Diploma -

Ain Jaloot Secodry School
Mecca, Saudi Arabia
04.2001 -

Skills

    Good communication skills

    Customer Service

    Sales and Marketing

    Computer Skills

    Teamwork and Collaboration

    Friendly, Positive Attitude

    Computer Proficiency and Microsoft Office

    Technical Support Capabilities

    Efficiency and Time Management

Certification

CCNA 1: Introduction to Networks

Timeline

Sales and Marketing

Melok El Tabaa
07.2024 - Current

CCNA 3: Enterprise Networking, Security, and Automation

07-2024

General Manager

XFit Gym
01.2024 - 07.2024

Reception Team Leader

XFit Gym
09.2023 - 12.2024

CCNA 2: Switching, Routing, and Wireless Essentials

05-2023

CCNA 1: Introduction to Networks

03-2023

Project Manager

Delalat Company For Security Guards and General Co
07.2020 - 12.2022

Technical Support ICC (In Door)

Vodafone EG
01.2019 - 01.2020

High School Diploma -

Ain Jaloot Secodry School
04.2001 -

Bachelor of Science - Computer Science And Programming

Misr University For Science And Technology
Ezz Eldin Sayed AbbasComputer Science Fresh Graduated