Detail-oriented Customer Service professional with a strong background in Computer Science and technical support. Possesses excellent technical skills, with extensive experience in troubleshooting, sales, and providing customer-centric solutions. Proficient in using a wide range of software and computer systems, with a solid understanding of technical processes and customer service best practices. Adept at handling complex inquiries, ensuring high levels of customer satisfaction, and delivering timely resolutions in fast-paced environments
Good communication skills
Customer Service
Sales and Marketing
Computer Skills
Teamwork and Collaboration
Friendly, Positive Attitude
Computer Proficiency and Microsoft Office
Technical Support Capabilities
Efficiency and Time Management
CCNA 1: Introduction to Networks
CCNA 3: Enterprise Networking, Security, and Automation
CCNA 2: Switching, Routing, and Wireless Essentials
CCNA 1: Introduction to Networks