Ramdan Abdullah
Sr. Cloud Administrator
Giza
Summary
Driven Systems Administrator with 14 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Sr. Cloud System Administrator
Health Insights Group
Cairo
06.2022 - Current
- Experienced cloud administrator with a strong background in Azure and Microsoft 365.
- Demonstrated expertise in configuring and supporting cloud and virtual environments, with a strong focus on Azure and VMware platforms..
- Proficiently managed and administered Windows Server infrastructure, optimizing servers and VMs, configuring systems, and providing ongoing maintenance. Ensured the continuous availability, security, and high performance of Windows servers, services, and applications.
- Managed all aspects of a company’s cloud-based application, overseeing comprehensive user access permissions.
- Played a key role in the migration from Hybrid Active Directory to full Azure Active Directory, ensuring a smooth transition while safeguarding data integrity and user access controls.
- Proficiently maintained Windows operating systems for a diverse user base, supporting a wide range of activities and functions.
- Played a key role in the management of computers, servers, networks, IT security systems, and other vital components of IT infrastructure.
- Proficient in the development of effective IT policies and continual enhancement of system documentation.
Sr.IT System Administrator
Dimofinf
Cairo
12.2020 - 04.2022
- Managed and administered Windows Server infrastructure, optimizing servers and VMs, configuring systems, and providing ongoing maintenance.
- Dedicated to ensuring the continuous availability, security, and optimal performance of Windows servers, services, and applications.
- Offered technical support and guidance to end-users in resolving server-related issues.
- Held responsibility for Microsoft 365 tenant management, overseeing EntraID, Defender, Purview, Endpoint Manager, Exchange Online, SharePoint Online, Teams, OneDrive for business.
- Offered customer support and promptly addressed inquiries related to accounts, products, and services.
Systems Administrator
Kanawat For Trading & Distribution
Cairo
12.2019 - 12.2020
- Proficiently managed system infrastructure, overseeing Active Directory (AD), Office 365, Azure, and VMWare vSphere.
- Managed critical server components, including DHCP Server, DNS Server, WSUS Server, Primary Domain Controller, additional Domain Controller.
- Proficiently managed Sophos XG v17.5, overseeing tasks such as creating firewall rules, routing, and configuring VPNs, including site-to-site using IPsec and client-to-site setups.
- Managed Kaspersky Security Antivirus, including the creation of tasks and policies for enhanced security management .
- Effectively managed a comprehensive range of IT documentation, including assets, purchasing requests, reports, and inventory.
Network Support (NOC)Engineer
Gulf Sat Communication
Ahmdi
07.2017 - 06.2019
- Responsible for monitoring extensive computer and satellite networks and servers for issues from a centralized location.
- Proficient in the installation and configuration of a wide range of satellite modems, including Hughes, Link-star, I-Direct, TechniSat DVB, Comtech CDM 570L, 600L, 625L, and more.
- Delivered online internet and network solutions to clients, addressing their specific needs and requirements.
- Proficient in the installation and precise alignment of satellite antennas to specific satellites, ensuring optimal connectivity and performance.
- Supported global network users with connectivity, VPN, and access issues.
Network & Systems Administrator
General Motors North Africa
Giza
07.2015 - 03.2016
- Deployed antivirus and security solutions throughout entire system network.
- Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
- Comprehensively maintained stability of essential data backups on nightly basis.
- Identified copious staff skills advancement opportunities across all company departments.
Network & Systems Administrator
Al-ZWIED GROUP
Tabuk
08.2010 - 07.2015
- Deployed antivirus and security solutions throughout entire system network.
- Operated as project manager for IT adjacent projects, providing solutions to staff on case-by-case basis.
- Comprehensively maintained stability of essential data backups on nightly basis.
- Identified copious staff skills advancement opportunities across all company departments.
Education
Bachelor of Science - Computer Science And Programming
Helwan University
Egypt 09.2003 - 07.2007
Skills
Technical specifications
Certification
AZ-104-Microsoft Azure Administrator
Timeline
AZ-104-Microsoft Azure Administrator
09-2023
Azure Data Engineer
07-2022
Sr. Cloud System Administrator
Health Insights Group
06.2022 - Current
Sr.IT System Administrator
Dimofinf
12.2020 - 04.2022
Systems Administrator
Kanawat For Trading & Distribution
12.2019 - 12.2020
Network Support (NOC)Engineer
Gulf Sat Communication
07.2017 - 06.2019
CCNA
05-2016
Network & Systems Administrator
General Motors North Africa
07.2015 - 03.2016
Network & Systems Administrator
Al-ZWIED GROUP
08.2010 - 07.2015
Bachelor of Science - Computer Science And Programming
Helwan University
09.2003 - 07.2007
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