FADY ROFAEL

• Provide accurate weekly and monthly reports on shipping and stock levels to improve supply chain decisions.
• Resolve supply chain issues by prioritizing production and shipping dates to avoid delays.
• Manage international and domestic courier operations for timely and cost-effective deliveries.
• Track aging stock and develop strategies to resell or clear excess inventory.

• Manage logistics operations in Sharm El Sheikh to ensure smooth and efficient processes.
• Apply KPIs like OTIF and truck utilization to optimize warehousing performance.
• Ensure compliance with health and safety standards in the warehouse.
• Adjust replenishment strategies based on seasonal demand fluctuations.
• Oversee personnel leave, accommodation, overtime, and truck maintenance for smooth operations.
• Manage procurement and purchasing for the logistics department.
• Handle payments and finances for logistics operations in the Sinai region.

• Manage the order process from Sales Department to warehouse execution.
• Verify and upload orders into the system.
• Follow up on approvals with different departments.
• Verify delivery location and delivery modes.

• The Operations Department manages client requests and ensures seamless service execution.
• Coordinate with cross-functional teams to guarantee efficient and effective operations.

• Coordinate with third-party service providers to ensure service quality.
• Issue and verify invoices in alignment with work orders.
• Monitor and maintain service level standards.

As a Sales representative I was able to generate new leads and sell in new markets in different locations,Also maintain Customer service experience