Fady Wadid

Cold Caller

Wazowski Outsourcing

12.2023 - 06.2025

Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
Sourced and pre-qualified leads and identified new business opportunities by dialing 500 daily outbound calls to build partnerships and achieve sales quota.
Observed and learned changing customer requirements and adapted sales strategies as needed.
Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.
Stayed up-to-date on industry trends and competitor activities, ensuring well-informed discussions with potential clients.
Participated in regular training sessions to continuously improve communication skills and product knowledge.
Assisted in the development of new sales representatives by sharing best practices and providing mentorship for effective cold calling techniques.
Maintained compliance with all company policies during outreach efforts, ensuring ethical practices at all times.
Collaborated closely with marketing department to align messaging between outbound campaigns and inbound responses.
Collaborated with the sales team to refine cold calling strategies, leading to more productive conversations with prospects.
Contributed to team sales goals by persistently reaching out to potential clients and setting appointments with qualified leads.
Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
Enhanced customer relations through attentive listening and promptly addressing inquiries during calls.
Originated and cultivated strong relationships with prospective clients by strategizing aggressive outbound calling campaigns.
Established credibility during initial contact by presenting a professional image and demonstrating extensive knowledge about company products or services.
Completed daily cold calling and outreach to build sales pipeline.
Recorded and updated customer information in online systems.
Followed up with customers to solicit further sales.
Qualified leads and set up customer appointments for outside sales team.
Completed daily and weekly sales reporting using assigned tools.
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Answered calls, took messages, and transferred calls to correct individuals.
Made average of 500 outbound and inbound calls per day.
Reduced lead response times through prompt follow-up activities, increasing the likelihood of converting prospects into clients.
Provided valuable feedback for product development teams based on prospect reactions during cold calls, driving improvements in future offerings.
Consulted with professionals to assess business needs and facilitate smooth on-boarding process.
Attended networking events, trade shows and conventions to enhance industry knowledge and solicit potential prospects.
Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Generated leads and established relationships with potential customers through outbound telephone calls.
Asked relevant questions to assist customers with selecting needed or requested products and services.
Followed up with customers to confirm satisfaction with purchases and resolve last-minute issues.
Explained product prices and packages as well as answered questions and addressed concerns of customers.
Developed extensive knowledge of products and services to better assist customers.
Delivered scripted sales talks to customers reached via manual and automatic dialing systems.