Fahmy Mohsen
Cairo
Summary
Experienced in electronics, excelling in high-pressure environments and effectively managing challenging situations. Proven track record of success, bringing a wealth of expertise. Exceptional at handling complex electronic systems and troubleshooting issues, ensuring seamless operations and optimal performance. Committed to delivering exceptional results, dedicated to staying up-to-date with the latest advancements in the industry, continuously expanding knowledge and skill set.
Overview
3
3
years of professional experience
Work History
Computer Maintenance Technician
W.I. International for Computers
05.2024 - Current
- Diagnosed and resolved software issues in Windows/Linux environments
- Performed preventive maintenance for 50+ company computers monthly
- Reduced system downtime by 30% through optimized troubleshooting protocols
Hardware Maintenance Technician
Wide Vision for Trading
12.2023 - 05.2024
- Repaired 100+ laptops and photography equipment with 95% success rate
- Trained 10+ staff members on basic hardware troubleshooting techniques
IT Help Desk
E-motion
06.2023 - 11.2023
- Handled 20+ daily technical inquiries via phone/email
- Automated ticket logging process using PowerShell scripts
Maintenance Technician
Brothers Computer
04.2022 - 05.2023
- Assembled 200+ custom desktop PCs for clients
- Implemented antivirus software updates across 50+ company devices
Education
Bachelor of Social Work -
Helwan University
Cairo01.2024
Skills
- Laptops
- Desktops
- Photography Equipment
- Windows
- Linux
- Microsoft Office
- Antivirus Tools
- TCP/IP
- DNS
- Basic Router Configuration
Leadership Extracurricular
Tech Volunteers Group, IT Support Volunteer, 2023, Present, Cairo, Egypt, Provided free tech support for 50+ low-income families., Organized workshops on basic computer maintenance.
Timeline
Computer Maintenance Technician
W.I. International for Computers
05.2024 - Current
Hardware Maintenance Technician
Wide Vision for Trading
12.2023 - 05.2024
IT Help Desk
E-motion
06.2023 - 11.2023
Maintenance Technician
Brothers Computer
04.2022 - 05.2023
Bachelor of Social Work -
Helwan University
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