Summary
Experienced with project management and team coordination, facilitating seamless operations and efficient workflow. Utilizes strategic planning and organizational skills to align team efforts with company goals. Knowledge of communication and problem-solving ensures effective resolution of challenges and continuous improvement.
Work History
Senior Coordinator
Korean Cultural Center in Egypt
10.2023 - Current
- Managed operations at Korean Cultural Center.
- Directed event coordination.
- Facilitated collaboration between center and embassy.
- Organized and led team meetings to review project status, address challenges, and adjust plans as necessary.
- Collaborated with other managers to plan and direct organisational tasks.
- Attended conventions to represent organisation, gather information and help build new partnerships.
- Handled customer concerns and escalated major issues to supervisor.
- Maximized customer engagement and satisfaction by delivering excellent customer service.
Receptionist
Korean Cultural Center in Egypt
02.2023 - 09.2023
- Communicated center activities and Korean cultural insights to international visitors.
- Oversaw phone and email interactions.
- Welcomed guests and clients in friendly, positive manner.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
Assistant Coordinator
Korean Cultural Center in Egypt
01.2022 - 01.2023
- Designed promotional plans for events.
- Coordinated communication between KCC and event companies specializing in catering and advertising.
- Crafted engaging content for social media platforms.
- Managed event day operations efficiently.
Social media moderator & Tele sales
Engineering House Academy
01.2022 - 05.2022
- Managed responses across social media platforms.
- Communicated with clients to explain information and reservation details.
Report Writer
The National Council for Women
04.2022 - 04.2022
- Volunteered to analyze and report on Ramadan drama to understand women's societal portrayal.
Organizer
Cairo International bookfair
01.2022 - 02.2022
- Coordinated event entry and exit logistics.
- Guided international visitors through exhibition halls.
Journalist
Elwekala News
01.2021 - 01.2022
- Tracked significant news and current headlines, trends by writing.
- Reviewed and published headlines and news.
Public Relations Coordinator
Tundra- Landscape
01.2020 - 05.2020
- Engaged with customers through social media and in-person interactions.
- Developed marketing materials and promotional strategies.
- Secured business deals and opportunities for the company.
OC member
Start Family (Student activity)
01.2018 - 01.2020
- Coordinated significant campus events.
- Managed on-site event operations, overseeing staff and resolving issues promptly, to maintain high service standards.
Instructor
El-Obour Madinaty foundation for Education Development
01.2016 - 12.2016
- Instructed students on essential soft skills for future success.
Education
Bachelor of Arts - Media and Communication Sciences section Public Relations & Advertising
2022
Highlight Projects:
- Tour Sinai (2022, Grade A): Led the group, designed the journal, social media ads, and flyers, and coordinated between professors, companies, and team members.
- Wara Elkawles (2021, Grade A): Created the campaign logo and slogan, wrote the TV script, worked as a presenter, and directed behind the scenes.
- Radiopods (2020, Grade A): Designed the logo, slogan, and outdoor banners, wrote scripts, and developed the full marketing plan.
- Academic Achievement: GPA – Excellent with Honors.
Skills
- Customer engagement
- Event coordination
- Project management
- Customer service
- Cultural promotion
- ICDL
- Photoshop
- Canva
- Social media strategy
- Time management
- Attention to detail
- Decision-making
Languages
Arabic
First Language
English
Advanced
C1
Korean
Upper Intermediate
B2
Training
- Sejong Cyber Korean course beginner A1, 2022-09-01
- Digital Advertising - HubSpot, 2022-02-01
- English for Media Literacy MOOC - 'OPEN', 2022-02-01
- Airline Public relations skills course, 2021-06-01
- Training ICDL V5 Modules, 2021-06-01
Hobbies and Interests
- Swimming
- Travel
Timeline
Senior Coordinator - Korean Cultural Center in Egypt
10.2023 - Current
Receptionist - Korean Cultural Center in Egypt
02.2023 - 09.2023
Report Writer - The National Council for Women
04.2022 - 04.2022
Assistant Coordinator - Korean Cultural Center in Egypt
01.2022 - 01.2023
Social media moderator & Tele sales - Engineering House Academy
01.2022 - 05.2022
Organizer - Cairo International bookfair
01.2022 - 02.2022
Journalist - Elwekala News
01.2021 - 01.2022
Public Relations Coordinator - Tundra- Landscape
01.2020 - 05.2020
OC member - Start Family (Student activity)
01.2018 - 01.2020
Instructor - El-Obour Madinaty foundation for Education Development
01.2016 - 12.2016
Ain-Shams University - Bachelor of Arts, Media and Communication Sciences section Public Relations & Advertising
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