Summary
Work History
Education
Skills
Timeline
Generic

Farah Rady

Giza,GZ

Summary

Results-driven call center agent with expertise in order processing and customer education. Known for resolving issues swiftly and maintaining consistent follow-up communication, contributing to increased customer retention.

Work History

Call Center Agent, Inbound Sales

Hassan
Giza, Gz
06.2025 - 08.2025
  • Handled customer complaints and resolved issues efficiently.
  • Educated customers about product features and benefits.
  • Answered incoming calls from customers, providing prompt and accurate information.
  • Developed strong relationships with repeat customers through consistent follow-up communication.
  • Processed orders for customers over the phone.

Education

Master of Information System Management -

Higher Institute For Advanced Studies
Giza

Skills

  • Customer service
  • Sales techniques
  • Order processing
  • Product education

Timeline

Call Center Agent, Inbound Sales

Hassan
06.2025 - 08.2025

Master of Information System Management -

Higher Institute For Advanced Studies
Farah Rady