Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
15
15
years of professional experience
2010
2010
years of post-secondary education
Work History
Property Manager
Deyaar Development P.J.S.C
Dubai, UAE
05.2021 - 09.2024
Oversee the management of a portfolio of residential, commercial, and mixed-use developments.
Handle tenant inquiries, concerns, and complaints in a timely and professional manner.
Manage lease agreements, renewals, and negotiations to ensure compliance with lease terms and conditions to avoid legal disputes and ensure smooth tenancy experience for both parties.
Initiate on a timely manner the rental cases due to bounced cheques and nonrenewal/handover of lease with Legal Department, ensuring regular follow-ups and updates are done regularly.
Manage the collection of all the outstanding accounts receivables from tenants and inform Legal and Finance Department for closure.
Conduct market research to stay updated on property values and rental rates.
Set and adjust rental values based on the market trends and property performance.
Manage tenants move-in and move-out with proper coordination and communication to the concerned departments.
Ensure evictions are in-lined with the legal procedures, if necessary.
Coordinate maintenance and repair activities with the Facilities Management Team, ensuring timely completion and cost-effectiveness and in accordance to the safety and regulatory standards.
Prepare and present regular reports to senior management on property performance, financial metrics, and key performance indicators.
Work to maintain positive tenant relations and address issues related to lease agreements, rent collection, and property maintenance.
Coordinate with Leasing and Landlord Relations Team to know the vacant stock or inventory.
Dubai, UAE.
Property Manager
Al Rasikhoon Real Estate
Dubai, UAE
02.2019 - 04.2021
Drafted lease contract and explained terms of lease and amounts to be paid to tenants.
Implemented proper guidelines and procedures to maintain standards.
Answered emergency, enquiries, booking and relevant contractors.
Posted vacancies on company portals to attract potential tenants.
Coordinated with maintenance team for required repairs.
Vetted potential tenants by assessing bank statements, verifying identification.
Handling complaints and demands of the tenants and working to remove the causes of the complaint and response to their requests within the legal and contractual obligations.
Maintain positive tenant relations and address issues related to lease agreements, rent collection and property maintenance.
Dubai, UAE.
Leasing Executive
Al Wazir Real Estate
Dubai, UAE
10.2016 - 01.2019
Conduct site visits with potential clients to the proposed outdoor area.
Reconcile signed outdoor license agreement against system records.
Monitor outdoor licensing payments are received on due dates.
Conduct site visits to ensure client's compliance with rules & regulations.
Carryout termination of licenses as per the department policy & procedure.
Coordinate with property manager to issue lease contracts with accurate payment schedule and relevant terms & conditions to registered members in line with leasing processes.
Execute timely renewal of leases in accordance with the approved pricing policy.
Ensure collection of payment rent, deposits and cheques.
Maintain accuracy of data entry into Salesforce for precise revenue reconciliation.
Dubai, UAE.
Sales & Leasing Executive
Al Gawhara Real Estate
Mansoura, Egypt
06.2013 - 05.2016
Greet and communicate with prospective tenants and clients.
Achieve sales goals and maintain a strong closing ratio.
Understand clients needs and present suitable properties.
Prepare and present leasing documents and sales agreements.
Create and post advertisements for available properties or units.
Stay up-to-date on market trends, competitor pricing, and local regulations.
Coordinate with landlords to issue lease contracts with accurate payment schedule and relevant terms & conditions to registered members in line with leasing processes.
Execute timely renewal of leases in accordance with the approved pricing policy.
Ensure all paperwork is accurate and processed in compliance with regulations.
Maintain accuracy of data entry into Salesforce for precise revenue reconciliation.
Mansoura, Egypt
Accountant
Al Gawhara Import & Export
Mansoura, Egypt
12.2009 - 06.2013
Recording and reconciling transactions: Accurately record all financial transactions and reconcile accounts, including bank statements.
Financial statement preparation: Prepare key financial reports, such as balance sheets and income statements, and ensure they comply with regulations.
Budgeting and forecasting: Manage budgets, track spending, and create financial forecasts to help with future planning.
Tax preparation: Prepare and file tax returns for individuals or organizations.
Payroll management: Process payroll, including calculating wages, deductions, and ensuring compliance with tax regulations.
Accounts payable and receivable: Manage payments to vendors and collect payments from customers.
Liaising with stakeholders: Communicate with management, clients, and external parties like banks and suppliers.
System management: Work with and update accounting software and systems.