Resume Screening
Portfolio Asset Management System
Adaptability and Flexibility
Social Media Recruiting
Problem-Solving
Active Listening
Effective Communication
Research methods
Farida Walid
Human Resource ,Risk Management , Public Relations, Marketing
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills., adept in leveraging data analytics and social media recruiting to enhance hiring processes. Demonstrated adaptability by spearheading diversity programs and formulating risk mitigation strategies, significantly boosting operational efficiency . Excelled in roles requiring effective communication and problem-solving skills, driving innovative marketing strategies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
HR Recruiter
Sutherland Global
06.2024 - Current
- Built relationships with external recruiters and staffing agencies to access quality talent.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Administered employee benefits programs and assisted with open enrollment.
- Created and delivered HR training sessions to staff, managers and executives.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
Risk Management Intern
National Bank of Egypt
04.2024 - 06.2024
- Assisted in developing risk mitigation strategies to minimize potential losses and protect company assets.
- Reduced potential financial risks by analyzing data and conducting risk assessments for various projects.
- Analyzed historical loss data to identify patterns and anticipate potential future exposures more accurately.
- Collaborated with cross-functional teams to devise strategies for managing project-specific risks effectively.
- Performed gap analysis to identify areas of improvement.
HR Intern
Commercial International Bank
06.2023 - 08.2023
- Supported diversity and inclusion programs within the organization, fostering an inclusive work environment for all employees.
Customer Service Representative
Vodafone UK
11.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Marketing Intern
Lead Marketing & Solutions
07.2022 - 10.2022
- Conducted market research to identify target audiences and optimize marketing efforts.
- Boosted brand awareness by developing creative marketing strategies and campaigns.
- Measured and reported results of marketing initiatives.
- Helped with planning and hosting of marketing events.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
Public Relations Intern
Lead Marketing & Solutions
07.2019 - 09.2019
- Assisted in the organization of promotional events, boosting brand recognition and engagement.
- Assisted in developing media strategies and campaigns for client needs.
- Participated actively in brainstorms sessions that generated innovative ideas for upcoming PR campaigns.
- Helped plan and execute private, company, and client events.
- Tracked and reported on success of campaigns and public relations efforts.
- Coordinated logistics for press conferences, resulting in well-organized events and positive media attention.
- Enhanced brand visibility by executing strategic public relations campaigns.
Education
Bachelor of Business Administration - Risk Management & Insurance
Georgia State University Program ,Cairo University
Egypt 04.2001 -
High School Diploma -
Orouba Language School
Egypt 04.2001 -
Skills
Languages
Arabic
Native language
English
Proficient
C2
French
Intermediate
B1
Certification
TOEFL
05-2024
Timeline
HR Recruiter
Sutherland Global
06.2024 - Current
TOEFL
05-2024
Risk Management Intern
National Bank of Egypt
04.2024 - 06.2024
HR Intern
Commercial International Bank
06.2023 - 08.2023
Customer Service Representative
Vodafone UK
11.2022 - 01.2023
Marketing Intern
Lead Marketing & Solutions
07.2022 - 10.2022
Public Relations Intern
Lead Marketing & Solutions
07.2019 - 09.2019
Bachelor of Business Administration - Risk Management & Insurance
Georgia State University Program ,Cairo University
04.2001 -
High School Diploma -
Orouba Language School
04.2001 -
Similar Profiles
Chisom IbeChisom Ibe
Associate Account Manager at Sutherland GlobalAssociate Account Manager at Sutherland Global
Jannier MarulandaJannier Marulanda
Call Center Phone Representative at Sutherland GlobalCall Center Phone Representative at Sutherland Global
Venkata Raghavendra Sreekar KakaraparthiVenkata Raghavendra Sreekar Kakaraparthi
Test Lead – Digital Assurance at Sutherland GlobalTest Lead – Digital Assurance at Sutherland Global