Overview
Work History
Education
Skills
Timeline
Generic

Farouk Ismail Metwally

Giza

Overview

20
20
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Business Development & Marketing Manager

Ayat Islamic Educational Center
Cairo
12.2018 - Current
  • Identified and pursued valuable opportunities to generate new company revenue and improve bottom line profit.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Generated new business with marketing initiatives and strategic plans.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Compiled product and customer data to generate informed profit projections.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Facilitated business by implementing practical networking techniques.

Freelancer NGOs Social Media & In-Field Marketing

Freelnacer (Resala, 57357, Aziz-Bellah Islamic Center)
Cairo, Alexandria
10.2013 - 12.2018
  • Wrote social media content to increase engagement with donors.
  • Increased customer engagement through social media.
  • Designed and implemented social media strategies to align with business goals.
  • Analyzed and reported social media and online marketing campaign results.
  • Supported SEO initiatives to improve content, keywords and branding.
  • Managed relationships with third-party vendors and suppliers.
  • Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
  • Created and implemented impactful strategies to increase company brand awareness and engagement.

Branch Coordinator

Resala NGO Egypt
Cairo
04.2008 - 10.2013
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Coordinated and assigned service call requests.
  • Generated financial and operational reports to assist management with business strategy.
  • Resolved various issues impacting donations management and business operations.
  • Boosted donations and donors loyalty through incentive programs.
  • Complied with regulatory guidelines and requirements.

Tele-Marketing & Customer Service Specialist

Forsan El Kheir NGO
Cairo
02.2005 - 11.2009
  • Proven ability to develop and implement creative solutions to complex problems.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor degree - Computer Science

Helwan University
09.2003 - 05.2007

Nov-2007 ICDL Certificate -

Central Agency For Public Mobilization &Statistics
09.2007 - 11.2007

SEO course - undefined

Google Adware – Bing Ads Course - undefined

Jumia Marketing course - undefined

Quran, Tajweed & Islamic Studies -

Al Hosary Institite For Quran & Islamic Studies
07.2013 - 02.2015

Complete Data Analysis Diploma -

Udacity & Coursera
02.2021 - 05.2022

Soft Skills & Leadership -

Zedny
01.2007 - 04.2007

Customer Service & Selling Skills -

YAT Academy
05.2009 - 08.2009

Skills

MS Office

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Timeline

Complete Data Analysis Diploma -

Udacity & Coursera
02.2021 - 05.2022

Business Development & Marketing Manager

Ayat Islamic Educational Center
12.2018 - Current

Freelancer NGOs Social Media & In-Field Marketing

Freelnacer (Resala, 57357, Aziz-Bellah Islamic Center)
10.2013 - 12.2018

Quran, Tajweed & Islamic Studies -

Al Hosary Institite For Quran & Islamic Studies
07.2013 - 02.2015

Customer Service & Selling Skills -

YAT Academy
05.2009 - 08.2009

Branch Coordinator

Resala NGO Egypt
04.2008 - 10.2013

Nov-2007 ICDL Certificate -

Central Agency For Public Mobilization &Statistics
09.2007 - 11.2007

Soft Skills & Leadership -

Zedny
01.2007 - 04.2007

Tele-Marketing & Customer Service Specialist

Forsan El Kheir NGO
02.2005 - 11.2009

Bachelor degree - Computer Science

Helwan University
09.2003 - 05.2007

SEO course - undefined

Google Adware – Bing Ads Course - undefined

Jumia Marketing course - undefined

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Farouk Ismail Metwally