Word
Faten Aboelnaga
Office Manager
Cairo,Gardina City - Nasr City
Summary
Highly motivated and enthusiastic graduate with the ability to quickly grasp complex issues and identify root causes. Skilled in developing effective solutions that drive results. Proven track record of working well within teams and thriving under pressure to meet challenging deadlines and objectives.
Overview
13
13
years of professional experience
5
5
Certifications
Work History
Board Member and CEO Office Manager and PA
Icon Holding Group
Cairo, Cairo Governorate
8 2021 - Current
- Organize and schedule meetings and appointments
- Manage executive's schedules, calendars and appointments
- Responsible for managing office services by ensuring office operations and procedure are organized, correspondences are controlled, filing systems are designed
- Following up and Assure all legal and regulatory documents are filed to the governmental entities
- Organizes & prepares travel arrangements of CEO in terms off light bookings, hotels, transportation in addition to financial and administrative arrangements and related agenda
- Following up the CEO important tasks and deadlines
- Respond accurately to internal and external information request
- Preparing any research that the CEO may require
- Create and reformat effective presentations and documentation
- Organize and attend executive meetings with CEO, take meeting minutes follow up on any tasks related to CEO, also attend some meetings on behalf of the CEO if requested
- Responsible for all documents need to be signed by the CEO and ensures their delivery to the Concerned parties.
- Fostered collaboration among board members, promoting open communication and shared decisionmaking.
- Boosted member satisfaction, implementing comprehensive feedback system for continuous improvement.
Vice President Office Manager
Misr Premeds Group (MPG) FMCG
05.2018 - 06.2021
- Managed the arrangement and appointments agenda of the Vice President in all; Meetings, presentations, interviews, visits, occasions and normal or up normal activities
- Provided assistant and support to Vice President, Strategic Operations on various projects such as new employee onboarding, MPG Board calendar planning and staff communication
- Ensured confidentiality of all work, information and data and correspondence handled
- Organized and attend executive meetings with VP, take meeting minutes follow up on any tasks related to VP, also attend some meetings on behalf of the VP if requested
- Created and developed automated archiving system for all administrative work flow and correspondences
- Reviewed correspondences and transactions delivered to VP office ensuring their systematic validity and also write required explanations on them, submitting them or referring them to related departments' managers and departments' heads and following what actions have been made
- Organized daily work and orientation related to VP office to achieve best use of the available resources and the time of VP
- Monitored inventory of office supplies and the purchasing of new material needed
- Was Responsible for all documents need to be signed by the VP and ensures their delivery to the Concerned parties
- Made calls internally and externally on behalf of the VP, Serve as the first point of contact to answer, screen and transfer incoming calls as well as office visitors
- Monitored proactively the progress of instructions issued by the VP on a weekly basis, through reports submitted by the various Departments, and ensure that proper action is taken to close all pending instructions
- Managed and organized events related to MPG group or El Farida Stud.
- Identified opportunities to improve business process flows and productivity.
Real Estate Consultant
Remax Real Estate
03.2017 - 02.2018
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms
- Determine clients' needs and financial abilities to propose solutions that suit them
- Display and market real property to possible buyers
- Prepare necessary paperwork (contracts, leases, closing statements etc)
- Maintain and update listings of available properties
- Promote sales through advertisements, open houses and listing services
- Remain knowledgeable about real estate markets and best practices
- Intermediate negotiation processes, consult clients on market conditions, prices, legal requirements and related matters.
Office Manager
Qatar Tennis Federation Technical Committee
Doha , Qatar
02.2014 - 01.2016
- Plan, organize and implement administrative systems
- Enforcing office system, policies, and procedures
- Supervise daily support operations and plan the most efficient administrative procedures
- Maintains an archiving system for copies of different documentations
- Organize the Secretary daily calendar and coordinates scheduled meetings
- Perform general administrative duties including faxing, mailing, filing, and other offices management related activities.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Secretary and assistant secretary of the technical committee
Qatar Tennis Federation Technical Committee
03.2013 - 02.2014
Customer Service officer
Regency Travel company
01.2012 - 03.2013
- Plan and sell transportations, accommodations and other travel
- Book reservations for travel, hotels, rental cars, and special events, such as tours, etc
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Provide relevant information, brochures and publications to travelers Book transportation, dealing with customer queries, complaints and refunds.
Education
Bachelor of Arts - Media sociology
Ain Shams University
Radio & T.V Montage Course - undefined
Ain Shams University
Skills
Microsoft packages including MS Excel, Access, Word, Outlook and PowerPoint Excellent
Excellent knowledge of the internet and its applications
Basic knowledge of Photo shop and adobe
Customer Service
Administrative Support
Data Entry
Office Management
Organizational Skills
Office Administration
Trainingcoursescertificates
- TOT program at Icon group training center 2022 (Certified as a master trainer).
- Problem solving course at Icon holding training center 2022.
- E-mail etiquette workshop at Icon holding trading center 2021.
- Team work workshop at Icon holding trading center 2021.
- English course from AUC 2018-2019.
- Training At Ahly Channl As A News Presenting 2016
- T.V News Presenting Course From Ona Academy Part Of On TV.
- Channels. Degree: Good. Graduation Date: 2015.
- Training At On Tv As A New Presenting 2015.
- Presenting to Radio programs and take part in the process of preparation and coordination of the program as graduation project.
- Participate in workshop of regulation of players affairs in Qatar Olympic Committee.
- I did an audio narration on documentary film entitled "Black and White" and participate in preparation and direction as a graduation project.
- Training in official Egyptian TV.
- Participating in preparation of many children programs in official Egyptian TV.
- T.V Presentation & Recital Course from Ain Shams University. Degree: Good. Graduation Date: 2012.
Personal Information
- Date of Birth: 08/28/1989
- Marital Status: Married
Skillsexperience
- Possessing creative problem-solving and analytical skills, able to evaluate complex situations and find solutions for them.
- An ability to handle the pressures arising from having to meet deadlines and targets.
- Effective interpersonal communication style particularly with Board members, executives and senior level staff.
- An efficient communicator and excellent team player, with good judgment and an ability to work in a fast-paced environment and adapt quickly to changing needs and priorities; proven ability to prioritize and manage multiple tasks simultaneously with little direction.
Software
Excel
Power point
Outlook
Languages
Arabic
Native language
English
Proficient
C2
Certification
• TOT program at Icon group training center 2022 (Certified as a master trainer).
Timeline
• TOT program at Icon group training center 2022 (Certified as a master trainer).
06-2022
• Problem solving course at Icon holding training center 2022.
04-2022
• E-mail etiquette workshop at Icon holding trading center 2021.
08-2021
Vice President Office Manager
Misr Premeds Group (MPG) FMCG
05.2018 - 06.2021
Real Estate Consultant
Remax Real Estate
03.2017 - 02.2018
Office Manager
Qatar Tennis Federation Technical Committee
02.2014 - 01.2016
Secretary and assistant secretary of the technical committee
Qatar Tennis Federation Technical Committee
03.2013 - 02.2014
Customer Service officer
Regency Travel company
01.2012 - 03.2013
Board Member and CEO Office Manager and PA
Icon Holding Group
8 2021 - Current
Bachelor of Arts - Media sociology
Ain Shams University
Radio & T.V Montage Course - undefined
Ain Shams University
• Team work workshop at Icon holding trading center 2021.
• English course from AUC 2018-2019.
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