Fatih Yetgin
Hotelier
Sharm El Sheikh
Summary
I would like to work with a company committed to continuous improvement and on time delivery of products and/or services. To use my skills in the best possible way for achieving the company's goals. At the heart of two bustling resorts, my role as Executive Assistant Manager at Reef Oasis Sentido Resort and Reef Oasis Beach Resort revolves around ensuring seamless operations across multiple F&B outlets and guest services. With an Associate's degree in Hotel/Motel Administration, bolstered by specialized leadership training from Cornell University, I champion high standards of coordination along with guest satisfaction. My team and I are committed to maintaining the company's standards, creating memorable experiences for guests. Our collective efforts in training and development reflect a dedication to excellence and continuous improvement in the vibrant world of hospitality.
Overview
20
20
years of professional experience
1
1
Certification
1
1
Language
Work History
Executive Assistant Manager
REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORT
10.2023 - Current
- Company Overview: www.reefoasisresorts.com
- In charge of food and beverage of two resorts with total of 912 rooms, eight restaurants, nine bars and room service.
- I am responsible for maintaining a high level coordination between all departments and controlling their operation with regards to the company's standards and highest comfort and satisfaction for the guests.
- Www.reefoasisresorts.com
Director of Food and Beverage
MARRIOTT INTERNATIONAL
03.2022 - 03.2023
- Company Overview: www.marriott.com
- Of Le Meridien Dhaka with 304 rooms, six food and beverage venues, two ball rooms and six meeting rooms.
- Responsible for smooth food and beverage operation, personally ensuring all VIP events are successfully executed.
- Making sure corporate office admin requests are timely implemented.
- All brand standards updated and actioned according to brand's SOPs.
- Www.marriott.com
Multi Property Director of Food and Beverage
SANDALS RESORTS INTERNATIONAL
10.2017 - 01.2022
- Company Overview: www.sandals.com
- Responsible for implementing the Platinum Protocols of Cleanliness for Covid19.
- 360 rooms and suites plus private over water villas at Sandals South Coast - 800 guest capacity.
- 220-64 rooms at Beaches and Grand Pineapple - 700 guest capacity luxury brands.
- Head of food and beverage department to ensure all divisions are well coordinated.
- Member of the HACCP Committee, responsible for eleven restaurants and eight bars, ensured SOPs adhered to Sandals Resorts International Standards.
- Member of the Executive Committee.
- Www.sandals.com
Complex Food and Beverage Manager
ELEXUS HOTEL- CONVENTION CENTER - RESORT- SPA
09.2016 - 08.2017
- Company Overview: www.elexushotel.com
- Of 822 rooms, 5 ale carte restaurants, 1 main restaurant, snack restaurant, 9 bars, 2700 sq. meter convention center and in room dining.
- Responsible for day-to-day operation, scheduling, part of human resources, training, updating menus.
- In the summer responsible for all out outlets food and beverage operations.
- Currently hotel is serving for convention and casino guests.
- Recent achievement is Vodafone convention, which we were able to serve 2500 guests at same time.
- Www.elexushotel.com
Complex Director of Food and Beverage
STARWOOD HOTELS AND RESORTS WORLDWIDE INC.
12.2015 - 05.2016
- Company Overview: www.marriott.com
- For both Luxury Collection and Sheraton Tower which consist of 402 rooms, 2 ballrooms, 12 meeting rooms, 2 ala carte restaurants, in room dining, 2 bars and executive lounge.
- Responsible for maintaining brand standards, ensuring staff are kept well informed.
- Conducted daily and weekly meetings with team, department's annual budget, staff's performance monitored daily, weekly, and monthly and reported to Complex General Manager of the premises.
- Www.marriott.com
Food and Beverage Manager
LEOGRAND HOTEL and CONVENTION CENTER
06.2012 - 10.2014
- Company Overview: www.radissonhotels.com
- To establish the transition hotel outlets for Radisson Blu International chain.
- Www.radissonhotels.com
Food & Beverage Manager
ROCKS HOTEL & RESORT
02.2010 - 05.2012
- Company Overview: www.rockshotel.com
- Of a five-star resort and boutique hotel in Kyrenia, Cyprus.
- Responsibilities: Fully responsible for entire food and beverage quality, services, development and implementations.
- Overall F&B financial profitability, projected business and operation results.
- Managing sixty + staff under my direction within the department.
- Www.rockshotel.com
Food & Beverage Manager
DEDEMAN GAZIANTEP HOTEL and CONVENTION CENTER
12.2008 - 01.2010
- Company Overview: www.dedeman.com
- Of a five-star hotel opening in Gaziantep, Turkiye.
- Responsibilities: Located food and beverage sections in preopening; established the criteria of the Human Resources Department of the hotel; hired F&B staff and trained according to the newly developed system.
- Played a major role in running the banquet facilities, two a la carte restaurants, in-room dining, executive lounge, lobby bar, vitamin bar, disco bar, and roof bar.
- Managed sixty + staff under my direction within the department.
- Www.dedeman.com
Restaurant Manager
HOLLAND AMERICA LINE
08.2006 - 10.2008
- Company Overview: www.hollandamerica.com
- On board a five-star, world renowned cruise line company.
- Responsibilities: Catering to the international guest on all inclusive 10-12-day cruises to South America and Europe from USA.
- Www.hollandamerica.com
Food & Beverage Operations Manager
BILKENT HOTEL ANKARA
03.2005 - 08.2006
- Company Overview: www.bilkenthotel.com
- Of Ankara's unique five-star hotel.
- Responsibilities: Charged with operations for multi-function food and beverage outlet's services to guests;
- Trained and implemented the ISO 9000 Standards for each and every F&B outlet.
- Managed sixty + staff under my direction within the department.
- Www.bilkenthotel.com
Education
Hotel and Tourism Administration -
Sakarya University
Vocational High School - undefined
Etiler Anadolu Hotel and Tourism Vocational High School
Skills
- Sales
- Effective solution development
- Strong verbal communication
- Strong public speaking abilities
- Engaged listening
- Proactive engagement
- Positive outlook
- Commitment to ethical standards
- Collaborative teamwork skills
- Conducting interviews
- Recruitment expertise
- Staff development
- Assessment skills
- Recognizing achievements
- Prioritization of tasks
- Strategic planning
- Skilled in maintaining composure during stressful tasks
- Strong self-discipline
- Report generation
- Financial planning
- Coordinating events
- Team coordination
- Effective team collaboration
- Clear communication
- Nonverbal communication skills
Customer support in sales
Affiliations
Chaine Des Rotisseurs, Turkiye
Skills And Achievements
Developed strong relationship and loyalty with customer base., Creative problem solver with excellent communication and presentation skills. Active listener, assertive, optimistic, and ethical. Able to quickly identify needs and generate enthusiasm., Strong interpersonal and communication skills. Extensive experience interviewing, hiring, training, evaluating, rewarding., ISO 14001 Environmental Management System issued by Holland America Line, Service Excellence issued by Premier Cruise Lines, TOEFL by US authorities, scored 496, Executive Leadership Certificate, Cornell University, 02/01/23, Performance Leadership Certificate, Cornell University, 02/01/23, Strong ability to prioritize tasks, plan an effective itinerary and work well under pressure. Minimal supervision required due to strong self-discipline. Prepared daily, weekly, and monthly reports and yearly budgets. Operate office out of home., ISO Total Quality Training, Organizational Planning & Financial Budgeting, Leadership and Motivation, Teamwork, Effective Communications and Body Language Skills, Assist and advise other departments plan and coordinate events.
Certification
Executive Leadership
Sports, world history, exploring
I love travelling to places where I have never been before. I am a big sports fan along with a music enthusiast which gives me a lot of energy in my life. If I have to describe myself to a new crowd or to an individual, that would be; a humble personality in human relations, loving life with everything in it, an out person who also loves to live by seaside.
Timeline
Executive Assistant Manager
REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORT
10.2023 - Current
Executive Leadership
02-2023
Director of Food and Beverage
MARRIOTT INTERNATIONAL
03.2022 - 03.2023
Multi Property Director of Food and Beverage
SANDALS RESORTS INTERNATIONAL
10.2017 - 01.2022
Complex Food and Beverage Manager
ELEXUS HOTEL- CONVENTION CENTER - RESORT- SPA
09.2016 - 08.2017
Complex Director of Food and Beverage
STARWOOD HOTELS AND RESORTS WORLDWIDE INC.
12.2015 - 05.2016
Food and Beverage Manager
LEOGRAND HOTEL and CONVENTION CENTER
06.2012 - 10.2014
Food & Beverage Manager
ROCKS HOTEL & RESORT
02.2010 - 05.2012
Food & Beverage Manager
DEDEMAN GAZIANTEP HOTEL and CONVENTION CENTER
12.2008 - 01.2010
Restaurant Manager
HOLLAND AMERICA LINE
08.2006 - 10.2008
Food & Beverage Operations Manager
BILKENT HOTEL ANKARA
03.2005 - 08.2006
Vocational High School - undefined
Etiler Anadolu Hotel and Tourism Vocational High School
Hotel and Tourism Administration -
Sakarya University
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