Fatma Abbas Abdelhalim Abbas
Giza,Egypt
Summary
Energetic professional with highly relevant skills in communication and organization, coupled with proficiency in Microsoft Office and data management. Proven ability to multitask and priorities workloads, ensuring smooth and efficient office operations. Aiming to streamline administrative processes and contribute to team productivity.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Kitchen Administrative Assistant
Royal Maxim Palace Kempinski
e.g. New Cairo , Cairo Governorate
02.2023 - Current
- Ensured efficient travel arrangements for staff including booking flights and accommodations.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Expedited document filing system with a new, organized method.
- Performed bookkeeping tasks, including invoicing and expense tracking.
- Assisted with budget preparations enabling effective financial planning.
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Managed front desk duties to ensure smooth operation of reception area.
- Updated company databases by inputting new employee contact information and employment details.
- Reviewed documents for staff to proofread for errors, correct formatting and verify factual information.
Food and beverage coordinator
Pyramisa Hotel & Suites
e.g. Giza , Giza - Egypt
01.2022 - 02.2023
- Assisted in the creation of exciting, innovative menus to attract diverse clientele.
- Enhanced dining atmosphere by implementing changes based on feedback from customers.
- Fostered positive relationships with customers through attentive service and resolution of any concerns.
- Participated in recruitment process, interviewing potential candidates for various roles within the department.
- Assisted management in conducting annual staff appraisals with team members working within area of responsibility.
- Liaised with kitchen teams to develop innovative, seasonal menus for maximised customer appeal.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Developed menus with strict cost controls to maximise restaurant profits.
- Contributed ideas for marketing promotions that increased restaurant visibility within local community.
- Developed effective rota system to maximise staff productivity during peak times.
Branch manager
Sami Tawfiq's Exhibitions
Giza , Egypt
06.2019 - 01.2022
- Built partnerships with local businesses fostering community relations.
- Liaised with clients, resulting in strong relationships and repeat business.
- Conducted regular performance reviews for continuous employee development.
- Coordinated with other branches for seamless service delivery.
- Streamlined business processes to enhance operational efficiency.
- Provided excellent customer service, securing client loyalty.
- Ensured branch met all regulatory requirements for safe operation.
- Led team meetings to foster communication and collaboration.
- Reviewed and analysed sales data to identify growth opportunities.
Education
Bachelor of Arts - Arabic Section
e.g. Cairo University
e.g. Giza Egypt 09.2018 - 07.2023
Skills
- Time management mastery
- Flexibility in task handling
- Calendar scheduling
- Data inputting
- Database management
- Meeting facilitation
- Data organisation
- Document preparation
- Microsoft Office proficiency
- Document formatting expertise
- Email handling efficiency
- Critical evaluation
- Attention to Detail
- Team Leadership
Languages
English
Fluent
Affiliations
- Reading, ride horses, singing, travel
Accomplishments
Supervisor Training Program
Interviews Training Program
Train The Trainer
First Aid & CPR
Iso 22000
References
References available upon request.
Timeline
Kitchen Administrative Assistant
Royal Maxim Palace Kempinski
02.2023 - Current
Food and beverage coordinator
Pyramisa Hotel & Suites
01.2022 - 02.2023
Branch manager
Sami Tawfiq's Exhibitions
06.2019 - 01.2022
Bachelor of Arts - Arabic Section
e.g. Cairo University
09.2018 - 07.2023