Muhammed Ahmed Emat
Sr Customer Care Representative
Cairo
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Tech-Engineer position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Customer Care Representative
Vodafone Egypt
Cairo
08.2018 - Current
Handle customer inquires , complaints , billing questions , payment service requests and technical support for ADSL and Vodafone cash services
Co-Founder
Circles Store
Cairo
02.2017 - 10.2018
A small start up for mobile phone accessories online shopping
Graphic Designer
Freelancer
06.2016 - 06.2018
I worked on several projects for different places like (Avenue Academy , Mira Co. , different startups) creating logos , brochures and personal identity cards)
Graphic Design Instructor
Freelancer
08.2015 - 03.2018
I worked as Graphic Design Instructor and Mentor in volunteering student activity and for a startup academy
Sales Team Leader
Avenue Academy
Cairo
06.2016 - 09.2016
Education
Bachelor of Engineering - Communication And Information Engineering
Faculty of Engineering Helwan University
02.2019 - 01.2023
Skills
C
Timeline
Bachelor of Engineering - Communication And Information Engineering
Faculty of Engineering Helwan University
02.2019 - 01.2023
Customer Care Representative
Vodafone Egypt
08.2018 - Current
Co-Founder
Circles Store
02.2017 - 10.2018
Graphic Designer
Freelancer
06.2016 - 06.2018
Sales Team Leader
Avenue Academy
06.2016 - 09.2016
Graphic Design Instructor
Freelancer
08.2015 - 03.2018
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