Feda Ismail
Riyadh,Riyadh Region
Summary
Dynamic professional with expertise in customer relationship management and consultative selling, driving successful product launches and competitive intelligence strategies. Demonstrates proficiency in sales analysis and key account management, consistently achieving notable results. Committed to leveraging skills to enhance business growth and client satisfaction.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Key account sales executive
Abbott Nutrition
Riyadh, Saudi Arabia
09.2024 - Current
- Collaborated cross-functionally to develop products suitable for key markets.
- Cultivated robust relationships with stakeholders to elevate company image and reputation.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Streamlined internal processes, significantly boosting productivity and efficiency.
- Managed key accounts, achieving all sales targets consistently.
Medical representative
Abbott Nutrition
Riyadh, Saudi Arabia
08.2017 - 08.2024
- Prioritised customer satisfaction during interactions, fostering robust business relationships.
- Implemented effective strategies to achieve sales targets within assigned territory.
- Organised meetings with healthcare professionals for impactful product promotion.
- Delivered feedback on market trends to marketing team, enhancing strategy effectiveness.
- Cultivated product knowledge among doctors and pharmacists through comprehensive presentations.
- Identified and secured new sales opportunities, consistently meeting performance targets.
- Addressed customer queries and complaints with analytical precision and diplomacy.
Direct to Consumer Representative
Abbott Nutrition
Riyadh, Saudi Arabia
09.2013 - 07.2017
- Generated new business opportunities, driving significant company growth.
- Established professional relationships, enhancing client retention rates.
- Expanded client base through targeted networking initiatives.
- Coordinated promotional events to showcase products and services effectively.
- Increased brand awareness with impactful promotional strategies.
- Monitored market trends to implement innovative sales campaigns ahead of competitors.
- Resolved customer complaints promptly, ensuring high levels of satisfaction.
- Maintained expert product knowledge for reliable and persuasive customer guidance.
Education
Bachelor - Nutrition and Food Technology
Jordan University of Science and Technology
Irbid, Jordan 02.2006 - 01.2012
Skills
- Customer relationship management
- Competitive intelligence
- Product launch expertise
- Consultative selling
- Sales analysis
- Key account management
Timeline
Key account sales executive
Abbott Nutrition
09.2024 - Current
Medical representative
Abbott Nutrition
08.2017 - 08.2024
Direct to Consumer Representative
Abbott Nutrition
09.2013 - 07.2017
Bachelor - Nutrition and Food Technology
Jordan University of Science and Technology
02.2006 - 01.2012