Experienced Human Resources professional with a proven track record of 15 years specializing in compensation and benefits administration, recruitment, and staff training and development. Skilled in fostering collaborative relationships between labor forces and management to drive organizational objectives. Known for leadership in building and maintaining high-performing teams. Up-to-date and proficient in employment law practices.
· Managing daily human resources operations, including recruitment, training, and record-keeping in the "Maestro system." Maintained accurate records and facilitated effective communication with stakeholders to ensure smooth HR processes.
· Managing the new hire onboarding program by coordinating training schedules, addressing concerns promptly, and overseeing paperwork processing to ensure a seamless transition for new employees.
· Enhancing HR efficiency by optimizing new hire orientation processes and delivering comprehensive onboarding training, ensuring smooth transitions and accelerated integration of new employees into company operations. Managing full recruitment life cycle including review of job advertisement texts, collaborating with recruitment agencies, and Follow up to maintain efficient human resource functions.
· Developed and implemented recruitment strategies.
· Acting as a strategic liaison between business divisions, fostering seamless communication and collaboration to drive cohesive operational strategies.
· Advised top management on appropriate employee corrective actions.
· Successfully managing payroll and benefits administration across multiple locations, ensuring precision and eliminating financial discrepancies.
· Developed the “Maestro” an HR system to automate program operations and ensuring seamless implementation.
· Implemented disciplinary action including Absence, and penalties as needed to promote department excellence.
· Established performance goals for employees and provided feedback on methods for reaching those milestones.
· Increased efficiency and team productivity by promoting adherence to operational best practices and company policies.
· Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
· Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
· Completed monthly payroll for up to 900 employees with "Maestro", and "Excel".
· Maintained and updated personnel records, ensuring employee information was accurately stored for traceability compliance,
· Monitored employee absences against leave allowances, escalating to as needed to maintain.
· Prepared monthly, weekly and daily logs using Microsoft Excel and Office.
· Delivered friendly assistance with new hires throughout interviewing and hiring processes.
· Recruited and screened qualified potential employees.
· Provided support to complete payroll processes.
· Kept accurate holiday files to calculate appropriate holiday payments.
· Calculate furlough payments for staff members in accordance with current government legislation.
· Completed monthly payroll for up to 400 employees with “Excel".
· Strengthened performance management systems leading to achievement the corporate goals.
· Acted as primary point of contact for 50 employees for HR-related queries.
· Developed and implemented HR policies such as Vacations, End of Service and Overtime.
· Reviewed and continuously improve internal HR processes.
· Employed informal mediation techniques to find resolution to employment conflicted issues at initial stage.
· Oversaw compensation and benefit plans for 50 employees.
· Enhanced talent acquisition and recruitment process.
· Reviewing existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
· Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
· Developed detailed litigation strategies for each case.
· Presented evidence persuasively and in light most favorable to clients to develop case before court.
· Prepared individuals from all walks of life for trial by discussing appropriate attire and behavior.
· Provided consultation and insights to support development of legislation and enforcement procedures
· Reduced or eliminated risk by providing expert advice on legality of business plans and operational activities.
· Skillfully negotiated civil dispute settlements to minimize payment or maximize receipt of monetary damages.
Employee relations
Employee contract negotiation
Recruitment strategies
Benefits and compensation management
Excellent communication skills
Conflict Resolution
Employment law
Strategic Thinking
HR Technology
HR policies and procedures
Talent Acquisition
Payroll coordination