Hi, I’m
Galal Ashraf
Assistant Manager
Cairo,Maadi
Summary
Results-driven Operations Manager experienced in optimizing operations and enhancing customer satisfaction. Delivered improved workflows and team cohesion through effective training programs and strong team leadership. Focused on fostering positive workplace culture and mentoring staff to achieve organizational goals.
Overview
1
Language
4
years of professional experience
Work History
BreadFast
Assistant Manager
11.2025 - Current
Job overview
- Managed daily operations to streamline workflow efficiency.
- Assisted in managing daily operations to enhance workflow efficiency.
- Oversaw inventory management, ensuring optimal stock levels and reducing waste.
- Supported inventory management, maintaining stock levels and minimizing waste.
- Implemented quality control measures to ensure product consistency and safety.
- Built strong relationships with staff to cultivate a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Handled disciplinary actions consistently while enforcing company policies with fairness and respect.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Talabat
Team Leader
04.2022 - 11.2025
Job overview
- Led cross-functional team to optimize delivery processes and enhance customer satisfaction.
- Streamlined communication between departments, resulting in faster issue resolution.
- Analyzed performance metrics to identify areas for operational improvement and implement solutions.
- Developed training programs for new team members, improving onboarding efficiency.
- Mentored junior staff on best practices, fostering a culture of continuous improvement.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build a team of top performers.
- Fostered a positive work environment, resulting in decreased employee turnover and increased team cohesion.
Education
كلية التجارة جامعة المنوفيةالمنوفية
BBA from ادارة اعمال
04.2001
Skills
Operations management
Team leadership
Staff supervision
Task delegation
Employee oversight
Staff development
Customer service
Decision-making
Problem-solving
Team motivation
Business administration
Money handling
Timeline
Assistant Manager
BreadFast
11.2025 - Current
Team Leader
Talabat
04.2022 - 11.2025
كلية التجارة جامعة المنوفية
BBA from ادارة اعمال
04.2001