Gamal Hussein Mustafa Ahmed
Regional Kitchen Manager
Cairo
Summary
Accomplished and energetic professional in the food service industry. Motivated leader with strong organizational and prioritization abilities. Friendly and enthusiastic Cook with more than 20 years of specialization in Food service. Quick learner and proficient in customer relationships. Consistently represents establishments with a friendly and professional demeanor.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Culinary Manager
ARM Group Aspero Restaurants and Lounge
01.2022 - 05.2024
- Monitored food preparation methods, portion sizes, garnishing, and presentation of food to ensure high standards
- Investigated and resolved complaints regarding food quality, service, or accommodations
- Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation
- Scheduled and received food and beverage deliveries, verifying product quality and quantity
- Performed food preparation and service tasks such as cooking, clearing tables, and serving food and drinks as needed
- Planned menus and food utilization based on anticipated guest numbers, nutritional value, palatability, popularity, and costs
- Maintained records required by government agencies regarding sanitation and food subsidies when appropriate
- Organized and directed worker training programs, resolved personnel issues, hired new staff, and evaluated employee performance
Kitchen Manager / International Trainer
Hard Rock Cafe
12.2017 - 12.2021
- Demonstrated financial comprehension of the Cafe’s budget and P&L
- Effectively controlled costs of food and related purchases in alignment with budgeted expectations
- Managed staff schedules in accordance with the cafe’s budget and forecast models
- Maintained the highest standards of brand, local health, safety, and food preparation hygiene requirements
- Supported the team in the consistent execution of all systems and processes to deliver all products and services to brand standards
- Developed the kitchen team in all aspects of kitchen execution, from 100% recipe adherence to banquet service
- Fostered an environment of customer service where all team members prioritize guests
- Executed established food standards for guest satisfaction, meeting or exceeding brand standards
- Attracted and retained exceptionally talented culinary staff, leveraging their skills for maximum impact
- Defined goals and expectations for hourly team members, using performance review tools, and held them accountable for performance
- Supported staff development and advancement along well-defined career paths
- Served as a Culinary Learning Coach, developing and implementing learning & development programs for all Heart of House employees to drive continuous improvement and retention
Kitchen Manager / International Trainer
Hard Rock Cafe
05.2011 - 11.2017
Assistant Kitchen Manager / International Trainer
Hard Rock Cafe
08.2008 - 12.2010
Kitchen Supervisor / International Trainer
Hard Rock Cafe
01.2006 - 07.2008
Line/Prep Cook / Internal Trainer
Hard Rock Cafe
08.2003 - 12.2005
Chef De Partie
Le Meridien Hotel
01.2002 - 12.2003
Chef Control
Grand Cafe Alsharawy
01.2003 - 07.2003
First Commis
El Rosha & Kandahar
07.1996 - 10.1997
Education
Bachelor of Hotels & Tourism - Food & Beverage Industry
Cairo University
Egypt 04.1998 - 01.2002
Skills
Food presentation
Trainingandcertificates
- FSS Training, Hard Rock Cafe Beirut
- Personal Hygiene Training, Hard Rock Cafe Beirut
- M.I.T Training Program, Hard Rock Cafe Beirut
- Serve Safe Training, Hard Rock Cafe Beirut
- Food Summit, Dubai 2017
Personal Information
- Date of Birth: 10/30/77
- Nationality: Egyptian
- Marital Status: Married
New Store Openings Experience
- 11/01/16, New Store Opening Trainer, Hard Rock Cafe Pretoria, South Africa
- 05/01/16, New Store Opening Trainer, Hard Rock Cafe Tbilisi, Georgia
- 12/01/15, New Store Opening Trainer, Hard Rock Cafe Port El Kantaoui, Sousse, Tunisia
- 12/01/13, New Store Opening Trainer, Hard Rock Cafe Istanbul, Turkey
- 12/01/12, New Store Opening Trainer, Hard Rock Cafe Nabq, Egypt
- 11/01/11, New Store Opening Trainer, Hard Rock Cafe Dubai, UAE
- 01/01/06, New Store Opening Trainer, Hard Rock Cafe Mumbai, India
Timeline
Culinary Manager
ARM Group Aspero Restaurants and Lounge
01.2022 - 05.2024
Kitchen Manager / International Trainer
Hard Rock Cafe
12.2017 - 12.2021
Kitchen Manager / International Trainer
Hard Rock Cafe
05.2011 - 11.2017
Assistant Kitchen Manager / International Trainer
Hard Rock Cafe
08.2008 - 12.2010
Kitchen Supervisor / International Trainer
Hard Rock Cafe
01.2006 - 07.2008
Line/Prep Cook / Internal Trainer
Hard Rock Cafe
08.2003 - 12.2005
Chef Control
Grand Cafe Alsharawy
01.2003 - 07.2003
Chef De Partie
Le Meridien Hotel
01.2002 - 12.2003
Bachelor of Hotels & Tourism - Food & Beverage Industry
Cairo University
04.1998 - 01.2002
First Commis
El Rosha & Kandahar
07.1996 - 10.1997
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