Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
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Gargs Nageh

Gargs Nageh

Giza

Summary

Dynamic and results-driven professional with extensive experience in customer service and food safety compliance at Talabat. Proven ability to ensure order accuracy and coordinate events effectively. Recognized for maintaining high standards of cleanliness and enhancing customer satisfaction through attentive service and proactive problem-solving.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Scooter delivery

Talabat
Al-Muhamdiseen
07.2018 - 08.2023
  • Scooped and served ice cream to customers efficiently and accurately.
  • Maintained cleanliness of serving area and equipment throughout shifts.
  • Assisted customers with flavor selections and special requests promptly.
  • Followed health and safety guidelines while preparing food items.
  • Handled special orders for large events or parties in a timely manner.
  • Ensured that all products were stored at appropriate temperatures according to food safety guidelines.

Waitress Trainee

Bazuka cafee & Resturant
Al-Muhandiseen
07.2014 - 04.2021
  • Provided excellent customer service in fast-paced dining environment.
  • Assisted in setting up tables and preparing dining areas for guests.
  • Took and delivered food orders accurately to customers.
  • Maintained cleanliness of dining areas and utensils throughout shifts.
  • Collaborated with kitchen staff to ensure timely meal preparation.
  • Maintained knowledge of restaurant policies regarding guest services and satisfaction.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Assisted in stocking inventory, setting up workstations, preparing mise en place, and breaking down stations at end of shifts.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Served food and beverages to patrons and confirmed complete orders.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Communicated effectively with team members to enhance service quality.
  • Handled cash transactions and processed payments efficiently.
  • Provided excellent customer service during meal times.
  • Greeted customers and provided menus.
  • Learned to properly handle cash transactions and process credit card payments.
  • Checked that all orders were accurate before delivering to customers.
  • Completed assigned tasks within designated timeframes.
  • Followed safety protocols when handling hot plates or sharp objects.
  • Adhered to health regulations concerning food storage and sanitation practices.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Presented menus and answered questions regarding items.
  • Set up tables in between patrons to reduce wait times.

Education

Basic Human Resources

Al-manaar School
Worker city , Cairo
09.2011 - 08.2013

Skills

  • Customer service
  • Food safety compliance
  • Order accuracy
  • Event coordination

Languages

Arabic
First Language

References

References available upon request.

Timeline

Scooter delivery

Talabat
07.2018 - 08.2023

Waitress Trainee

Bazuka cafee & Resturant
07.2014 - 04.2021

Basic Human Resources

Al-manaar School
09.2011 - 08.2013
Gargs Nageh