George Lotfy Saleeb Tadrous
Madkour
Summary
Experienced with coordinating reservation processes to maximize occupancy and guest satisfaction. Utilizes effective communication to resolve booking issues and enhance customer experiences. Track record of optimizing reservation systems and fostering teamwork.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
7
7
Certifications
Work History
Acting Assistant Reservation Manager
Sheraton Cairo Hotel & Casino
Cairo
01.2023 - Current
Reservation Supervisor
Sheraton Cairo Hotel & Casino
12.2022 - 12.2023
Sales & Communications Manager
Casa Bella For Trading
02.2021 - 11.2022
Reservation Supervisor
Sofitel Cairo Nile El Gezirah
09.2017 - 11.2019
Reservation Sales Agent
Sofitel Cairo Nile El Gezirah
08.2014 - 08.2017
Shift Leader Front Desk
Amarante Pyramids Hotel
02.2012 - 07.2014
Business Center Attendant
Sheraton Dreamland Hotel & Conference Center
08.2010 - 02.2011
Receptionist
The Oasis Hotel
11.2009 - 07.2010
Education
Bachelor Degree - Tourism Department
Fayoum University
01.2002 - 01.2006
Secondary School - undefined
Ahmad Lofty
01.1998 - 01.2001
Skills
- Decision–Making
- Teamwork
- Problem-Solving
- Communication
- Management Skills
Certification
Signature Cyprus Training, Hotel's Skills telephone calls
Mobilephone
01030401512
Militarystatus
Esteemed
Personal Information
- Date of Birth: 10/24/84
- Nationality: Egyptian
- Marital Status: Single
Training
- EMEA Reservation Operations Training Empower Advanced - Sheraton Cairo Hotel & Casino
- Cross training Sales Leisure Department Sheraton Cairo Hotel & Casino
- Cross training at reservation department, Amarante Pyramids Hotel
- Ticketing, Egypt Air,
- English Courses, A.U.C
- English For Hotel's Staff, Amideast
Homephone
02-37797456
Timeline
Acting Assistant Reservation Manager
Sheraton Cairo Hotel & Casino
01.2023 - Current
Reservation Supervisor
Sheraton Cairo Hotel & Casino
12.2022 - 12.2023
Sales & Communications Manager
Casa Bella For Trading
02.2021 - 11.2022
Reservation Supervisor
Sofitel Cairo Nile El Gezirah
09.2017 - 11.2019
Reservation Sales Agent
Sofitel Cairo Nile El Gezirah
08.2014 - 08.2017
Shift Leader Front Desk
Amarante Pyramids Hotel
02.2012 - 07.2014
Business Center Attendant
Sheraton Dreamland Hotel & Conference Center
08.2010 - 02.2011
Receptionist
The Oasis Hotel
11.2009 - 07.2010
Bachelor Degree - Tourism Department
Fayoum University
01.2002 - 01.2006
Secondary School - undefined
Ahmad Lofty
01.1998 - 01.2001
Signature Cyprus Training, Hotel's Skills telephone calls
Employee of the month, Sofitel Cairo Nile El Gezirah
The RM strategy and performance
Empower Leadership Certified - Sheraton Cairo Hotel & Casino
Departmental Coach Certification - Sheraton Cairo Hotel & Casino
Advanced EMEA Reservations Operations Training
Top Achiever BDRC Score EMEA
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