George Salah Saad
Procurement Engineer
Al Muhandasin,GZ
Summary
Personable IT Support Engineer experienced in delivering comprehensive technical support for hardware and software issues. Enhanced procurement processes through strategic sourcing, vendor management, and contract negotiation, resulting in impactful improvements. Focused on collaboration and adaptability to meet organizational goals.
Overview
2
2
Languages
14
14
years of professional experience
Work History
Senior Procurement Specialist
Heart Cardiac Care Clinic
02.2023 - Current
- Assisted business operations manager in planning, organizing, and coordinating operational functions to enhance workflow efficiency.
- Maintain an updated client, customer, contractor and supplier management system.
- Monitor expenses and budgeting in line with the finance and accounts department.
- Provided actionable recommendations for improvements in various operational aspects to drive performance.
- Trained new hires and ensured compliance with policies and procedures.
- Keep up to date with the current market trends and industry forecasts.
- Coordinate with different departments to achieve optimal work production across the board.
- Managed purchase requisitions, purchase orders, and supplier follow-up to support uninterrupted material flow.
- Coordinated cross-functional communication with operations, finance, and suppliers to resolve order discrepancies.
- Monitored inventory levels and forecast needs to prevent shortages and excess purchasing.
- Improved purchasing processes by standardizing workflows and reducing manual follow-up activities.
Senior Technical support engineer
Imaging Systems Maadi
02.2022 - 01.2023
- Provided technical support for ROWE plotters and scanners.
- Identified appropriate hardware and software solutions for client needs.
- Troubleshot various technical issues to provide quick resolutions.
- Diagnosed and repaired hardware faults to restore functionality.
- Resolved network connectivity issues to maintain system performance.
- Installed and configured hardware and software for optimal system performance.
- Engaged with customers to quickly identify the root cause of their issues.
- Delivered timely and accurate feedback to customers regarding their inquiries.
- Guided customers through specific actions to effectively resolve their issues.
Senior Procurement Engineer
Baho Advertising
10.2017 - 12.2021
- Locate and contact potential clients to offer their firm’s advertising services
- Estimated costs for advertising products or services to inform client budget decisions
- Process all correspondence and paperwork related to accounts
- Prepare and deliver sales presentations to new and existing clients
- Inform clients of available options for advertising art, formats, or features and provide samples of previous work for other clients
- Deliver advertising or illustration proofs to clients for approval
- Developed promotional plans, sales literature, media kits, and sales contracts to support advertising initiatives
- Recommended sizes and formats for advertising to optimize client campaign effectiveness
- Developed supplier sourcing plans, evaluating technical capability, pricing, and contract terms.
- Coordinated cross-functional requirements between engineering, operations, and finance for purchase approvals.
- Reviewed technical specifications and prepared RFQs for complex equipment and component purchases.
- Negotiated vendor payment terms and contract conditions to meet aggressive production and cost requirements.
- Approved requisitions, placed purchase orders and expedited goods and services to meet Just In Time (JIT) inventory controls.
- Ensured high-quality materials sourcing through supplier audits, quality checks, and thorough evaluation processes.
- Monitored supplier performance, resolving delivery delays and quality issues through corrective actions.
- Led procurement strategy for engineering materials, balancing cost, quality, and delivery requirements.
Senior Field service engineer
Lotus Trading, Xerox Partner
06.2015 - 10.2017
- Provided technical support for Xerox printers and copiers at client locations.
- Delivered exceptional service support to customers via phone and in-person visits, ensuring timely resolution of issues.
- Created and delivered service-related training programs for field staff, enhancing technical skills and knowledge.
- Develop service related trainings to field staffs.
- Develop documentations for service related issues and resolutions.
- Provide assistance and guidance to Junior Engineers.
- Conducted thorough investigations and troubleshooting of product service issues, leading to effective resolutions.
- Service support for Xerox printers and copiers.
Junior Field service engineer
Pharaohs Trading
12.2012 - 06.2015
- Provide optimum service support for customers through phone, personal visits, etc.
- Delivered comprehensive service support to customers via phone and in-person visits.
- Created and conducted service-related training programs for field staff.
- Identify problems and record solutions for reference purposes.
- Educate customer representatives about the product usage and maintenance.
- Conduct thorough investigations to identify underlying issues in service and troubleshoot product service issues.
Education
Bachelor’s degree - Electronics & Communication engineering
Al shorouk academy
Cairo, EgyptSkills
- IT technical support
- Experienced in all printers and copiers maintenance (Xerox, ROWE, Sharp, HP, and Canon)
- Supplier Negotiation
- Vendor Management
- Microsoft Office
- Full stack development
- Contract Management
- Time Management
- Printer maintenance
- Market Analysis
- Process Optimization
- KNX Design
- CCTV and light current workshop
Personal Information
- Driving License
- Married
Timeline
Senior Procurement Specialist
Heart Cardiac Care Clinic
02.2023 - Current
Senior Technical support engineer
Imaging Systems Maadi
02.2022 - 01.2023
Senior Procurement Engineer
Baho Advertising
10.2017 - 12.2021
Senior Field service engineer
Lotus Trading, Xerox Partner
06.2015 - 10.2017
Junior Field service engineer
Pharaohs Trading
12.2012 - 06.2015
Bachelor’s degree - Electronics & Communication engineering
Al shorouk academy