Summary
Overview
Work History
Education
Skills
Accomplishments
Publications
Timeline
Generic
George Samir Riad

George Samir Riad

Export Sales Area Supervisor
Cairo

Summary

Export Account Manager with experience providing strategic input to European & Latin American markets to increase trade. Demonstrable experience developing and executing sales plans built on targeted strategies. Strong communicator when interacting with management and international affiliates.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
5
5
Languages

Work History

Export Area Supervisor (Europe & Latin America)

EAGLE CHEMICALS
11.2018 - Current
  • Identify and explore new areas, converting prospective clients and developing new line of clients to achieve sales targets and optimize profitability margins
  • Efficiently handing 36 Countries across Europe & Latin America, with more than 200 active accounts.
  • Collaborated with internal departments to ensure timely delivery of products and services.
  • Develop plans and strategies by coordinating with managers to achieve sales target
  • Prepare reports for new markets and analyze competitor activities prior to launching new product line
  • Assist and provide training to all external customers for efficient usage of all product applications
  • Organizing & attending exhibitions and major industry events worldwide
  • Regular visits to key accounts to ensure continuous & open communication channels
  • Develop marketing action plans that will help in growth of organization
  • Maintain trustworthy professional relationships with existing as well as prospective clients
  • Recommend improvements in products so as to enhance sales volumes.
  • Incorporated product knowledge to create unique customer solutions and inspire confidence in purchase
  • Managed diverse portfolio of accounts, ensuring consistent communication and attention to detail for each client''s unique requirements
  • Guided customers through complex solutions and services in person, via chat and virtually
  • Streamlined order process for improved customer satisfaction and repeat business
  • Provided exceptional customer service by addressing concerns, troubleshooting issues, and ensuring client satisfaction throughout the entire sales process
  • Collaborated with internal departments to ensure timely delivery of products and services

QA Compliance Officer

Novartis Pharma
01.2018 - 07.2018
  • Handling of distribution release and other GDP activities on behalf of GDP responsible person
  • Handling of complaints, warehouse and transport deviations as well as returns
  • Fulfilling tasks and responsibilities according to global and local GDP regulations for APIs and finished products
  • Contractor management tasks
  • Warehouse oversight, customer and authority inspections
  • SOP review and authorship
  • Quality Agreement creation, maintenance and compliance status monitoring of customers and suppliers.

Digital & Social Media Advisor

Nestle Business Services (NBS)
11.2017 - 01.2018
  • Ensure all relevant data is processed, tagged and structured accurately in corresponding digital and media analytics tool
  • Efficiently handling queries from 13 countries - Middle East Region
  • Gather business requirements and feedback, analyze them and transform into actionable brief to ensure accurate and timely delivery of reports and ad-hoc requests
  • Crisis listening to identify potential reputational risks and timely alerting respective Functions/Brands to help prevent issue escalation, provide support in issue management
  • Work closely with Businesses/Functions on day-to-day execution of analytics projects and initiatives to support them in meeting their performance objectives.

Education

Masters of Business Administration - Global Marketing -

ESLSCA Paris
Cairo, Egypt
03.2021 - 07.2023

Bachelor of Clinical Pharmacy -

Misr International University - MIU
Cairo, Egypt
09.2012 - 09.2017

High School Diploma -

New Ramses College - Top of Science Section
Cairo, Egypt
06.2012 - 06.2012

Skills

    Microsoft Office

    Market research abilities

    Multilingual Proficiency

    International trade knowledge

Accomplishments

    International Seminar:

  • Handling all attendees flight bookings & hotel reservations.
  • Following up on attendees visa requirements & providing the required supporting documents.
  • Constructing a full theoretical & practical technical program to be provided throughout the entire stay.
  • Preparing Training material with technical department.
  • Setting pre-seminar rehearsals to all technical speakers.
  • Liaising with technical team to prepare samples of products as an in hand demonstration to be shared with our customers.
  • Classifying into groups that equally function & alternately shift between Theoretical & Practical programs.
  • Arranging daily Logistics for all attendees who which to explore different sites in Cairo.
  • Arranging a full leisure program for more than 150 attendees to make the best out of their visit to Egypt.
  • International Trade Shows & Exhibitions:

  • Preparing all necessary documentation to register to industry exhibitions in (Germany - France - Brazil - Mexico - USA)
  • Handle transfer of registration fees.
  • Arrange with international service providers for booth construction & furnishing.
  • Prepare all necessary promotional material (Catalogues, Brochures & Giveaways)

Publications

Monthly Newsletter:

Sustained, informative email campaigns showing our customers that our business can do more than just push sales. 

Showcase our customers what new developments our R&D have recently launched. 

Keeping our loyal customers tuned since this monthly issuance does not only share updates on new products but raises the customers' awareness & knowledge about common FAQs  witnessed in the industry. 

Sharing detailed technical information about selected products.

Timeline

Masters of Business Administration - Global Marketing -

ESLSCA Paris
03.2021 - 07.2023

Export Area Supervisor (Europe & Latin America)

EAGLE CHEMICALS
11.2018 - Current

QA Compliance Officer

Novartis Pharma
01.2018 - 07.2018

Digital & Social Media Advisor

Nestle Business Services (NBS)
11.2017 - 01.2018

Bachelor of Clinical Pharmacy -

Misr International University - MIU
09.2012 - 09.2017

High School Diploma -

New Ramses College - Top of Science Section
06.2012 - 06.2012
George Samir RiadExport Sales Area Supervisor