Germeen Abdelraheim
Collections Department
Cairo
2
Languages
6
years of professional experience
Collection & Recovery professional with 5+ years of experience in banking and customer service. Skilled in managing customer accounts, payment follow-up, negotiation, and handling overdue cases. Proven ability to achieve collection targets and KPIs while resolving customer issues and maintaining accurate records. Strong communication, problem-solving, and follow-up skills with the ability to work effectively in fast-paced environments.
Work History
Retail Collection & Recovery
5 Years 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Active Listening.
- Negotiation & Persuasion.
Sales Agent
8 Months- Cultivated strong client relationships through effective communication and personalized service.
- Conducted market research to identify potential leads and optimize sales strategies.
- Delivered product demonstrations, highlighting key features to enhance customer understanding.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Sales Agent
1 Year 1 MonthEducation
Bachelor of Accounting - Accounting And Finance
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Active listening
persuasive negotiation
Time management
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Sales Agent
Realstat
04.2021 - 12.2021Read More
Retail Collection & Recovery
Collections Department
01.2021 - 03.2026Read More
Sales Agent
Realstat
01.2020 - 02.2021Read More
Ain Shams University
Bachelor of Accounting from Accounting And Finance
Read More