Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Compliance and Risk Assistant
WHO Regional Office for the Eastern Mediterranean
10.2008 - Current
Assisted in the development of comprehensive risk management register, ensuring business continuity and minimizing exposure to losses.
Produced and filed reports to inform senior management of current activities and progress with investigations.
Actively participated in risk management meetings, providing valuable input and suggestions to improve the overall effectiveness of mitigation strategies.
Contributed to a positive work environment by fostering open communication channels among team members, allowing for increased collaboration in addressing risk-related issues.
Streamlined risk assessment processes, improving overall efficiency and accuracy in identifying potential threats.
Maintained up-to-date knowledge of relevant regulations and compliance requirements, ensuring adherence throughout all aspects of operations.
Prepare and perform compliance controls on selected organizational processes and areas such as inter alia Procurement, Human Resources, Programme Implementation modalities, Finance and Budget and Travel.
Assist and actively cooperate with Budget Centers on analyzing and consolidating compliance data and statistics, identifying bottlenecks and proposing corrective measures)
Assist in preparing draft policy and procedural guidance), Prepare presentations and documents in support
of compliance analysis, reporting, process improvement and organization outreach) Arrange and
assist in periodic presentations on compliance matters to all staff and budget centers)
Project Technical Assistant
WHO Regional Office for the Eastern Mediterranean
03.2020 - 10.2022
Enhanced project efficiency by streamlining communication between team members and stakeholders.
Worked closely with technical teams to ensure accurate and timely deliverables, resulting in higher levels of client satisfaction.
Streamlined internal processes by developing user-friendly templates that increased productivity levels among team members.
Managed vendor relationships effectively by negotiating contracts, monitoring performance, and addressing any concerns promptly.
Implemented efficient document control procedures to maintain version consistency throughout the life of a project.
Contributed to the reduction of project risks by identifying potential issues and suggesting mitigation strategies.
Supported quality assurance efforts by rigorously testing deliverables before deployment, ensuring high-quality results for endusers.
Organized and maintained a centralized repository for all project-related documents, enhancing accessibility and knowledge sharing.
Conducted thorough research to gather accurate data for various technical projects, ensuring informed decisionmaking.
Participated in ongoing professional development opportunities to stay current with industry trends and best practices relevant to the role of Project Technical Assistant.
Updated supervisor on status of projects.
Programme Assistant
WHO Regional Office for the Eastern Mediterranean
10.2008 - 03.2020
Assisted with planning and coordinating day-to-day and special program activities.
Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
Created and updated records and files to maintain document compliance.
Conducted research and analyzed data to inform program decisions.
Negotiated contracts with vendors to secure optimal pricing on essential goods and services while maintaining quality standards.
Compiled data from various sources to provide comprehensive reports for senior management decisionmaking.
Implemented a centralized record-keeping system that improved overall data accuracy and accessibility for team members.
Reduced operational costs with careful budget management and diligent expense tracking.
Education
Bachelor of Arts -
Ain Shams University
Cairo, Egypt
04.2001 -
Skills
Microsoft Excel
Additional Information
Reference:
1- Dr Akihiro Seita, Special Representative, UNRWA, E-mail: seitaa@who.int
2- Dr Ghada Muhjazi, Technical Officer, Universal Health Coverage, WHO/EMRO, E-mail: muhjazig@who.int
Languages
Arabic
Native language
English
Proficient
C2
French
Intermediate
B1
Certification
WHO RISK MANAGEMENT
Timeline
UNDP - CIPS LEVEL 2 - CERTIFICATE IN PROCUREMENT AND SUPPLY OPERATIONS
10-2023
PROGRAMME MANAGEMENT TOOLS AND PROCESSES TRAINING COURSE
07-2021
WHO RISK MANAGEMENT
12-2020
Project Technical Assistant
WHO Regional Office for the Eastern Mediterranean
03.2020 - 10.2022
Compliance and Risk Assistant
WHO Regional Office for the Eastern Mediterranean
10.2008 - Current
Programme Assistant
WHO Regional Office for the Eastern Mediterranean
10.2008 - 03.2020
Bachelor of Arts -
Ain Shams University
04.2001 -
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