Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ghada Zaki

Documentation Manager
Alexandria

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

24
24
years of professional experience

Work History

Alex branch manager

PIL EGYPT– PACIFIC INT’L LINES
01.2016 - 01.2024

Documentation manger

PIL EGYPT– PACIFIC INT’L LINES
01.2004 - 01.2016
  • Monitoring the team workflow, Documenting shipping declarations onto WEBCSM, Manifest Revision, Performing vsl Call Closure, Downloading vsl and issuing invoices & D/Os, Sending DG certificates & reefer monitoring reports + sending DG approvals, COD / Switch / lost OB/L cases, Release against BG / TRI, Creating & sending final booking forecast to operation team, Sending the monthly commercial reports to HQ, Raising FCA's over WEBCSM, Raising FCEA’s over WEBCSM / manual FCEA for non-live ports, Raising SCA / handling charges imposed by POD, Requesting seals / DG stickers / OB/L stock from HQ, Creating partner codes for local clients/ DCD Update, Issuing vsl certificates, Handling splits / merges pre vessel departure and after call closure, Issuing shipping orders, Handling inland trucking request, Handling all client export claims, Overdue containers at POD, Tracing containers [export], Apply free time waiver on webcsm [export], Monitoring export documentation team Cairo office, Export manifest revision, Issuing & settling invoices on AMS, Issuing delivery order, Issuing diversion letters, Issuing detention invoice and interface on LMS, Handling refund procedures, Uploading delivery order to Nafeza, Handling customer complaints, Keeping track of Obl stock, Handling demurrage waiver request

EXPORT DOCUMENTATION SUPERVISOR

Inchcape
01.2000 - 01.2004

EXPORT DOCUMENTATION SUPERVISOR

Trans Misr
1 1997 - 1 2000

Education

High School Diploma -

Sacred Heart
Alexandria, Egypt
04.2001 -

Bachelor of Arts - Social Work

Alexandria University
Alexandria, Egypt
04.2001 -

Course - Marketing

American University of Cairo
Cairo, Egypt
04.2001 -

Skills

    Microsoft Word, Excel, Access, PowerPoint, Outlook Express, Microsoft Windows XP and Microsoft Office XP Professional

  • Disaster Recovery Planning
  • Financial Management
  • Time management abilities
  • Idea Development and Brainstorming
  • Excellent Communication
  • Relationship Building
  • Negotiation
  • Problem-solving abilities
  • Staff Discipline

References

References available upon request.

Timeline

Alex branch manager

PIL EGYPT– PACIFIC INT’L LINES
01.2016 - 01.2024

Documentation manger

PIL EGYPT– PACIFIC INT’L LINES
01.2004 - 01.2016

High School Diploma -

Sacred Heart
04.2001 -

Bachelor of Arts - Social Work

Alexandria University
04.2001 -

Course - Marketing

American University of Cairo
04.2001 -

EXPORT DOCUMENTATION SUPERVISOR

Inchcape
01.2000 - 01.2004

EXPORT DOCUMENTATION SUPERVISOR

Trans Misr
1 1997 - 1 2000
Ghada ZakiDocumentation Manager