Ghada Zaki
Documentation Manager
Alexandria
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
24
24
years of professional experience
Work History
Alex branch manager
PIL EGYPT– PACIFIC INT’L LINES
01.2016 - 01.2024
Documentation manger
PIL EGYPT– PACIFIC INT’L LINES
01.2004 - 01.2016
- Monitoring the team workflow, Documenting shipping declarations onto WEBCSM, Manifest Revision, Performing vsl Call Closure, Downloading vsl and issuing invoices & D/Os, Sending DG certificates & reefer monitoring reports + sending DG approvals, COD / Switch / lost OB/L cases, Release against BG / TRI, Creating & sending final booking forecast to operation team, Sending the monthly commercial reports to HQ, Raising FCA's over WEBCSM, Raising FCEA’s over WEBCSM / manual FCEA for non-live ports, Raising SCA / handling charges imposed by POD, Requesting seals / DG stickers / OB/L stock from HQ, Creating partner codes for local clients/ DCD Update, Issuing vsl certificates, Handling splits / merges pre vessel departure and after call closure, Issuing shipping orders, Handling inland trucking request, Handling all client export claims, Overdue containers at POD, Tracing containers [export], Apply free time waiver on webcsm [export], Monitoring export documentation team Cairo office, Export manifest revision, Issuing & settling invoices on AMS, Issuing delivery order, Issuing diversion letters, Issuing detention invoice and interface on LMS, Handling refund procedures, Uploading delivery order to Nafeza, Handling customer complaints, Keeping track of Obl stock, Handling demurrage waiver request
EXPORT DOCUMENTATION SUPERVISOR
Inchcape
01.2000 - 01.2004
EXPORT DOCUMENTATION SUPERVISOR
Trans Misr
1 1997 - 1 2000
Education
High School Diploma -
Sacred Heart
Alexandria, Egypt 04.2001 -
Bachelor of Arts - Social Work
Alexandria University
Alexandria, Egypt 04.2001 -
Course - Marketing
American University of Cairo
Cairo, Egypt 04.2001 -
Skills
- Disaster Recovery Planning
- Financial Management
- Time management abilities
- Idea Development and Brainstorming
Microsoft Word, Excel, Access, PowerPoint, Outlook Express, Microsoft Windows XP and Microsoft Office XP Professional
- Excellent Communication
- Relationship Building
- Negotiation
- Problem-solving abilities
- Staff Discipline
References
References available upon request.
Timeline
Alex branch manager
PIL EGYPT– PACIFIC INT’L LINES
01.2016 - 01.2024
Documentation manger
PIL EGYPT– PACIFIC INT’L LINES
01.2004 - 01.2016
High School Diploma -
Sacred Heart
04.2001 -
Bachelor of Arts - Social Work
Alexandria University
04.2001 -
Course - Marketing
American University of Cairo
04.2001 -
EXPORT DOCUMENTATION SUPERVISOR
Inchcape
01.2000 - 01.2004
EXPORT DOCUMENTATION SUPERVISOR
Trans Misr
1 1997 - 1 2000
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