Ghadah Amr

• Utilised differentiated multimodal teaching strategies, catering to individual learning styles.
• Tailored homework assignments to reinforce topics covered in class.
• Managed classroom behaviour to maintain quality learning environment.
• Promoted positive learning experience by establishing supportive relationships with students.
• Provided lunch-time tutoring sessions for students needing extra help.
• Maintained accurate records of student progress, providing consistent feedback.
• Fostered consistent, respectful communication with parents to support students’ mathematical progress, address learning needs, and strengthen home–school partnerships.
• Oversaw health and safety protocols during school activities and trips.

Designed end-to-end solutions architecture to support business functions within a complex technology landscape with consideration to change impacts, information and cyber security, infrastructure requirements, and the organisation’s technology roadmaps.

Working with customers in the Finance and Telco industries, responsibilities included:

• Designing and delivering different automation solutions based on core systems’ functionalities.
• Setting design standards and solution review guidelines to increase reusability and efficiency.

Working with a national wholesale open-access data network, responsibilities included:

• Coach and support customers’ technical teams on automation best practices to help them deliver scalable and reliable software solutions in-house.
• Troubleshoot, and provide recommendations to overcome and protect against system scalability and performance degradation issues.
• Design/redesign existing, develop, and tested software automation solutions

• Led a team of developers and business analysts to deliver different software solutions (automation, chatbots, OCR solutions, microservices).
• Responsible for stakeholder engagements of projects across three continents.
• Analyse and assess processes and communicate with both technical and non-technical stakeholders.

• Led and technically supported a team of developers.
• Designed and developed core system functionalities.
• Gathered requirements and performed business analysis.

Worked on designing and developing a nationwide microfinance solution that allows various financial institutions and Non-Government Organisations to carry out their Microfinance lending programs on a centralized system.

Giving full-day software engineering training sessions to professional IT personnel from telco, finance, and government sectors.