Jailan Mounir Salem

Commercially developing network large corporate line of business. Plan, direct, monitor, communicate and control large corporate finance network activities through corporate finance teams in branches. Provide support and guidance to assure increasing market share, achieving the defined targets and related profitability.

Develop objectives, action plan and initiatives aiming at attracting new corporate clients and sustaining the existing portfolio

Lead and coach network corporate finance team (exceeding 100 staff) through building capacities, providing guidance, awareness to manage their performance to ensure achieving required results. Participate in evaluating their performance and recommend training and development needs.

Hold regular meetings with NTW corporate finance team to review the portfolio status and quality, budget achievements and set the corrective actions for the low performers.

Supervise developing new projects to enhance commercial activity aiming to maximize the client satisfaction and loyalty

Handling & conducting significant visits to top clients

• Plan, direct, and manage the operational and marketing efforts of the branch to enhance its profitability and ensure its growth through the achievements of commercial budgets (large corporate, SMEs, retail on both assets & liabilities sides).
• Manage the branch efficiently and effectively with a vision to deliver the highest quality service to customers and smoothing process bottlenecks.
• Promote, conducting visits and maintain relationships with large customers, target market segments, businessmen, and others to effectively market the bank.
• Develop new business ideas and carry out plans for business development, mentor, coach, and counsel subordinates. Supervise & monitor overall performance of the Corporate Team Leader, SME’s team Leader & Head of Operation.
• The successive achievements in corporate & retail were achieved through leading coaching and proactively managing more than 30 team members and streamlining processes.

(1) El Rehab Mixed Branch Manager (March 2020- August 2022)

- Introducing new business scope to El Rehab mixed branch, changing branch clientele base & culture from mainly retail & SMEs clients to large corporate clients. Enhancing the use of QNB AlAhli different products & services such as trade finance, letters of guarantees, etc leading to boosting the branch profitability (exceeding 90% during the 2 years).
- One of the greatest challenges was smoothly and safely managing the branch & team, as this move in March 2020 coincided with the outbreak of the Corona epidemic in Egypt. Handling a high traffic branch operating with only 50% of staff, smoothing process bottlenecks and managing customers complains were challenging, and still achieving the branch’s assigned targets.

- Enlarging branch loans portfolio by EGP 200Mio in 2 years.

(2) Industrial zone – 10th of Ramadan Mixed Branch Manager (January 2017- March 2020)

- New exposure to operation, tellers & retail banking and achieving remarkable success in them together with the success of the corporate.
- Achieving a lot of prizes in challenges related to corporate, retail and insurance.
*In 2018, the branch was the second runner in winning the SME challenge contributing in QNB remarkable success to be 1st bank in Egypt to reach the 20% SME portfolio from total bank loans outstanding.
*Winning several challenges in the retail activities in different products.
*Insurance challenge in 2019 mirrors the collaboration with bank subsidiaries. Constant commercial synergy is taking place with subsidiaries (QNB AlAhli leasing company, QNB AlAhli Factoring company, QNB AlAhli life insurance company.
- The 6 years devoted effort resulted in turning the newly launched branch to a branch with total loans EGP 500 million and exceeding EGP 700 million deposits competing with branches & groups with longer existence.

• Launching of corporate activities (Credit & non credit) in a newly opened branch with zero customer base.
• learning and efficiently handling new tasks and business areas such as managing trade finance department, SMEs and corporate service department.
• Building and developing strong relationships with customers through positive attitude and attentive response.
• Supervised 10 diversified team members to ensure different budget achievement and confirm compliance with set procedures and quality requirements.
• Holding regular weekly team meetings, monitor team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Branch was awarded the SME challenge in its 1st year of operation in 2014.

• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Handling diversified corporate portfolio for around EGP 2Bn, including multinationals, public & large group accounts.
• Achieving bank target and meeting client's needs and resolving complaints to establish trust and increase satisfaction.